Refrigeration Service Engineer

Viessmann Refrigeration Systems Oy; Birmingham; On-site; GBP 28,000 - 40,000; Full time

Benefits offered by this job

Training development

Discounted shopping

Cycle to work scheme

Gym membership

Job summary

Epta in Birmingham is seeking a Service Engineer to drive our commercial refrigeration success, delivering innovative solutions that support our growth strategy. You will diagnose and repair a range of commercial refrigeration and A/C systems, collaborate with a regional service team, communicate with customers on site, and update jobs in our PDA while covering standby duties on a rota.

A strong engineering background, proactive approach, willingness to travel to client sites, and an F-gas

Qualifications

• Strong engineering background.
• Willingness to travel to client premises.
• F-gas qualification required.
• Flexible approach to standby/out-of-hours work.
• Customer-focused mindset.

Responsibilities

• Diagnose and repair commercial refrigeration and A/C systems.
• Be part of a regional service team.
• Communicate directly with customers on site.
• Update jobs and customer portals through the PDA.
• Cover standby duties on a rota.

Skills

Engineering background

F-gas qualification

Customer communication

Travel willingness

Standby duties

Job description

This role will cover Birmingham. Join Epta as a Service Engineer and play a key role in driving our commercial refrigeration success, contributing directly to our growth strategy.

You’ll connect with forward-thinking clients, delivering innovative solutions that shape the future of cooling technology. You'll thrive in a collaborative, fast-paced environment, working alongside a passionate team that values your ideas and supports your growth every step of the way.

Our service engineers work for various customers carrying out service and maintenance on equipment ranging from multi compressor Co2 packs to integral Hydrocarbon cases.

Your Contribution

In this role, you'll engage in a variety of activities, focused on growth, innovation, and driving dynamic value.

Here are some key responsibilities:

• Work as an individual, diagnosing and repairing a range of commercial refrigeration and A/C systems
• Be part of a regional service team
• Communicate directly with our customers whilst on site
• Update jobs and customer portals through your PDA
• Cover standby duties on a rota

Your journey

You have a strong engineering background, proactive approach, adaptability, excellent analytical skills, and a customer-focused mindset.

Additionally, you should bring:

• Professional experience in the same or a similar role.
• A flexible approach to working hours, covering standby and occasional out of hours works.
• Willingness to travel to work at various client's premises
• Successful applicant must have current F-gas qualification

At Epta, we believe our employees are the driving force behind our success. That's why we offer a thoughtful range of perks designed to inspire, support, and celebrate our team every step of the way.

Join Epta in this role, where you'll experience a great blend of technologies and a modern workplace culture.

Epta offers the opportunity for training development-what will be your next skill?

Epta offers a range of benefits from discounted shopping, cycle to work scheme, gym membership and more.

Our Story Our Story text describes the company and values.