Refractory Sales Manager

SIG plc; Falkirk; On-site; GBP 40,000 - 60,000; Full time

Job summary

A reputable supplier of refractory materials is seeking a Refractory Sales Manager to enhance business development and manage client relationships across Scotland and the Northeast of England. The ideal candidate will possess a strong technical understanding of refractory products and a robust track record in B2B sales. Offering a competitive salary and comprehensive benefits, this role supports career development within a diverse and inclusive environment.

Benefits

Competitive base salary plus performance-based bonus

25 days holiday plus bank holidays

Generous pension scheme

Life insurance

Colleague discount portal

Cycle to Work scheme

Full product training

Qualifications

• Previous experience in refractory sales or related field.
• Technical knowledge of refractory materials is advantageous.
• Demonstrated ability to manage large accounts.

Responsibilities

• Develop and execute a sales strategy.
• Support Branch Manager in sales planning.
• Build and manage relationships with key accounts.
• Conduct site inspections and recommend solutions.
• Prepare quotations and technical proposals.
• Collaborate with technical teams on projects.

Skills

Refractory sales experience

Technical knowledge of refractory materials

Strong commercial acumen

Client relationship management

Confident communication

B2B sales experience

Problem-solving abilities

Tools

Microsoft Office

CRM systems

Job description

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Job Title: Refractory Sales Manager – Central Refractories
Location: Falkirk (Covering Scotland and the Northeast of England)
Division: Central Refractories / IMS (Part of SIG Plc)
Reports To: Business Development Manager
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About Central Refractories / IMS:
As part of SIG Plc, Central Refractories and IMS are trusted suppliers of refractory materials, engineering solutions, and installation services to high-temperature industries including steel, foundry, cement, and incineration. We deliver technical expertise, responsive service, and high-performance products to customers across the UK.
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The Role:
We are currently recruiting for a Refractory Sales Manager to drive new business development and grow relationships with existing accounts across our Central Refractories/IMS division. This role is ideal for a commercially driven individual with technical understanding of refractory products and their industrial applications.

You will engage directly with clients through site visits, inspections, and technical consultations, while also supporting office-based sales functions and contributing to long-term sales strategy development.
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Key Responsibilities:
• Develop and execute a sales strategy for refractory products and services within your territory.
• Support the Branch Manager in formulating branch-level sales plans and project pricing.
• Build and manage relationships with key accounts, engineers, and procurement teams.
• Conduct site inspections to understand client requirements and recommend appropriate refractory solutions.
• Prepare detailed quotations, tender submissions, and technical proposals.
• Collaborate with the technical team on installation and maintenance projects.
• Liaise with suppliers and contractors to secure support and competitive pricing.
• Track market trends and competitor activity to identify growth opportunities.
• Maintain accurate records of all sales activity using CRM tools and reporting systems.
• Provide a high standard of customer service and technical support throughout the sales process.
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Skills & Experience Required:
• Previous experience in refractory sales or a closely related field (., high-temperature insulation, steelworks, industrial services).
• Technical knowledge of refractory materials and their industrial applications is highly advantageous.
• Strong commercial acumen with a proven track record in B2B sales.
• Demonstrated ability to manage client relationships and large accounts.
• Confident communicator and negotiator with strong presentation skills.
• Effective team player with excellent organisational and problem-solving abilities.
• Comfortable with field-based work and frequent customer site visits.
• Proficient in Microsoft Office (Excel, Word) and CRM systems.
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What We Offer:
• Competitive base salary with performance-based bonus
• 25 days holiday + 8 bank holidays, plus Christmas closure
• Generous pension scheme (up to 7.5% employer contribution)
• Life insurance (up to 4x salary)
• Colleague discount portal for retail savings
• Cycle to Work scheme and Share Incentive Plan
• Full product training and career development opportunities within SIG Plc
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Diversity & Inclusion:
We are proud to be part of SIG Plc, which is committed to promoting diversity and creating an inclusive environment. We welcome applicants from all backgrounds and strive to ensure fairness and respect in our recruitment processes.