Reformer Pilates Studio Manager

Flow Recruitment; Hounslow; On-site; GBP 35,000 - 48,000; Full time

Job summary

Flow Recruitment represents a dynamic Reformer Pilates and PT studio in London seeking a Studio Manager/Instructor to own the North West London site. You will oversee daily operations and lead a small team to deliver outstanding client service.

The role includes managing the timetable, budgets, driving membership sales and retention, and fostering relationships with local businesses and allied health professionals. A growth mindset and leadership experience are essential.

Qualifications

• Passion for helping others achieve health goals.
• Strong leadership and attention to detail.
• Experience with CRM software and Excel preferred.
• Recognised Reformer Pilates qualification required.

Responsibilities

• Oversee day-to-day studio operations and timetable management.
• Lead and develop the studio team to deliver excellent client experience.
• Manage budgets, memberships sales and retention targets, and relationships with local businesses and health professionals.
• Support growth and evolution of the studio through proactive initiatives.

Skills

Leadership

Team management

Customer service

Attention to detail

Collaboration

Education

Reformer Pilates qualification

Tools

CRM software

Excel

Job description

Our client runs a dynamic and leading Reformer Pilates and PT studios based in London. They have an exciting opportunity and are looking to recruit a Studio Manager/Instructor to join their team and take ownership of their established site in North West London.

You must be passionate about helping people who want to move, look and feel better.

You will be expected to push yourself, to strengthen the values, behaviours and culture that are core to the Company. Their 4 core values are:

• Client Centric Community - Welcome anyone wanting to improve their health and fitness, providing a warm, comfortable and positive environment.
• Acknowledge & Celebrate the Wins - Pay attention to our clients progress and achievements and celebrate them, no matter how big or small.
• Respectful & Resourceful - Respect the fact our clients have individual needs and we pull on all of our resources to meet them.
• Engage, Educate & Empower - Understand our clients are on different health & fitness journey's. We strive to share our knowledge to assist them to move, look and feel better, both in and out of the studio.

The Role:

As Studio Manager, you will play a pivotal role in overseeing the day-to-day operations, managing the studio timetable, and leading our team. You will be responsible for budget management, achieving membership sales and retention targets, and fostering relationships with local businesses and allied health professionals. A growth mindset is essential as we continue to expand and evolve.

Requirements:

• - Passion for helping others achieve their health & fitness goals
• - Strong leadership skills and attention to detail
• - Ability to work collaboratively and independently
• - Experience with Customer Relationship Management software and Excel spreadsheets is preferred
• - Recognised Reformer Pilates qualification required