Referral Management Administrator

London North West Healthcare NHS Trust; Greater London; On-site; GBP 24,000 - 28,000; Full time

Job summary

London North West Healthcare NHS Trust is seeking an administrator to input data on the patient administration system (PAS) and multiple databases, and to upload and process referrals in line with standard operating procedures.

The role requires monitoring and expediting delays or problems in the referral process and reporting to the supervisor and assistant PAC manager. London's diverse patient population benefits from our team of over 8,200 staff.

Qualifications

• Experience inputting data into patient administration systems (PAS).
• Ability to work with multiple databases and maintain accuracy.
• Experience handling referrals and related documentation.

Responsibilities

• Accurate data input on PAS and multiple databases.
• Upload and process referrals (external and internal) per SOPs.
• Monitor delays or problems in referrals and escalate to supervisor.

Skills

Data entry accuracy

PAS experience

Referrals processing

Job description

The post holder will be required to undertake a range of tasks including accurate data input on the patient administration system (PAS) and multiple databases, and the uploading and processing of referrals (both external and internal) in line with standard operating procedures. The post-holder will also be required to monitor and expedite any delays or problems in the referral process to the supervisor and assistant PAC manager.

For full details of the main responsibilities and requirements of this role, please refer to the attached Job Description and Person Specification.

London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond.

Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.

We Run Major Acute Services At

• Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country’s top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK
• St Mark’s Hospital: an internationally renowned specialist centre for bowel disease
• Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice
• Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.

We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.

“We operate a joint recruitment hub across the North West London Acute Provider Collaborative Group. As part of this, your application and personal data may be shared with partner trusts within the group for recruitment and workforce purposes, in line with general data protection regulation (GDPR).”

For further details / informal visits contact: Name: Helen Lightfoot Job title: Assistant Manager Patient Access Centre Email address: [e-mail] Telephone number: 02084532611