Referral and Development Manager

Nightingale Hammerson; York; Hybrid; GBP 50,000 - 58,000; Full time

Job summary

A leading care provider in York is seeking a Referrals and Development Manager to oversee the referral process and develop new services. The role involves collaboration with clinical teams and stakeholders to maintain high standards of care and compliance. The ideal candidate will have significant experience in Health and Social Care and possess strong project management skills. This full-time position offers a salary of around £50,000 per annum.

Benefits

Career development opportunities

Flexible working options

Mileage reimbursement

Qualifications

• Experience in Health and Social Care, particularly in referrals and service development.
• Understanding of supported living and complex transitions.
• Full UK driving licence with business insurance.

Responsibilities

• Lead the full referral process from enquiry to placement.
• Drive the development of new services aligned to regulatory standards.
• Build strong partnerships with local authorities and organizations.

Skills

Project management

Interpersonal skills

Decision-making

Education

Level 5 Health and Social Care qualification

Job description

Referrals and Development Manager

Location: York Head Office, Covering All Regions (Hull, Whitby, Scarborough, Bridlington)
Salary: Circa £50,000.00 per annum
Contract Type: Full-time, Permanent

About Moorview Care

Moorview Care is a values-driven organisation committed to providing exceptional support to people with learning disabilities, autism, mental health needs, and complex care requirements. We believe in dignity, independence, and person-centred outcomes for every individual we support.

The Role

We are looking for a dynamic and experienced Referrals and Development Manager to lead and coordinate the end-to-end process of referrals, assessments, and onboarding for new individuals joining our services.

You will play a pivotal role in supporting the growth of our services by ensuring safe, dignified, and well-planned transitions, working closely with operational and clinical colleagues to uphold the highest standards of care and regulatory compliance.

Key ResponsibilitiesReferrals & Transitions

• Lead the full referral process from enquiry to placement.
• Conduct and oversee assessments, environmental visits, and transition plans.
• Collaborate with clinical teams to ensure medication, risk, and behavioural support needs are fully met.
• Support individuals and families through the onboarding process and early reviews.

Service Development

• Drive the development and opening of new services aligned to regulatory standards (CQC, NICE).
• Contribute to the delivery of the growth strategy and income pipeline.
• Lead feasibility studies and prepare business cases for new provisions.

Stakeholder Engagement

• Build strong partnerships with Local Authorities, ICBs, housing providers, and other agencies.
• Represent Moorview Care at funding panels, referral meetings, and provider forums.

Quality, Risk, and Governance

• Ensure all activities meet legislative, safeguarding, and best practice standards.
• Support policy and procedure development.
• Contribute to organisational planning, risk management, and strategic projects.

Operational Support

• Contribute to rota planning, resourcing, and recruitment in support of new referrals.
• Provide structured reporting on KPI performance and project delivery.
• Deputise for senior leaders when required.

Eligibility Criteria

• Demonstrated alignment with Moorview Care's values and ethos.
• Level 5 Health and Social Care qualification (or equivalent) desirable.
• Full UK driving licence with business insurance (expenses covered).
• Significant experience in Health and Social Care – particularly in referrals, placements, or service development.
• Proven expertise working with commissioners, funding panels, and multidisciplinary teams.
• Understanding of supported living, community outreach, and complex transitions.

Skills & Attributes

• Excellent organisational and project management skills.
• Strong interpersonal and communication abilities.
• Confident decision-maker with sound judgement under pressure.
• Commitment to co-production, inclusivity, and trauma-informed practice.

What We Offer

• A supportive, innovative team environment.
• Opportunities for career development and progression.
• Flexible working options.
• Mileage and relevant expenses reimbursed.
• A chance to make a genuine impact on people’s lives and service transformation.

How to Apply

If you're ready to lead change and help shape the future of supported living, we’d love to hear from you.

Apply now via the link with your CV and a brief supporting statement.

Job Types: Full-time, Permanent

Work Location: On the road

Salary / Benefits:From £50,000.00 per year Job description: