Reference Data Services Lead Analyst

Citigroup Inc.; Belfast City District; On-site; GBP 65,000 - 90,000; Full time

Benefits offered by this job

Generous holiday allowance

Discretional annual bonus

Private medical insurance

Pension Plan

Parental Leave

Learning & development resources

Job summary

Citi Belfast is seeking a Reference Data Services Lead Analyst to join a global financial institution shaping risk and data strategy. The role blends leadership with complex problem solving in a hybrid work model (up to 2 days at home per week).

You will lead cross‑functional projects, advise on data governance and risk processes, and mentor junior staff while communicating clearly with senior stakeholders.

Qualifications

• Extensive experience in similar role.
• Experience in managing MCA framework.
• Prior experience in Risk, IA, CAPS, Issue management or GAU.
• Strong management skills in operating functions.
• Ability to influence and negotiate with senior leaders.
• Clear and concise written and verbal communication.
• Ability to work under pressure and meet deadlines.
• Team oriented and collaborative.

Responsibilities

• Manages complex issues with potential impact across multiple operations areas.
• Lead projects, resolve escalations and offer advanced solutions.
• Liaises with multiple Operations teams/departments.
• Acts as SME in planning and analysis for operations.
• Advise or coach staff on processes across functions.
• Provide in-depth analysis to define problems and improve processes.
• Manage resource allocation for assigned area across teams.
• Assess risk in business decisions and ensure compliance.

Skills

Strategic thinking

Risk management

Stakeholder management

Communication skills

Leadership

Negotiation

Education

Bachelor's degree

Master's degree preferred

Job description

Reference Data Services Lead Analyst

Are you looking for a career move that will put you at the heart of a global financial institution?

By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Team/Role Overview

The Reference Data Services Lead Analyst is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.

What you'll do:

• Manages complex and highly varying issues with significant potential impact on multiple operations' areas. Individuals at this level may manage a department, product or process with a large amount of independence.
• Lead projects, resolves escalated operations' issues and/ or offer solutions at an advanced level.
• Liaises with multiple Operations teams/departments.
• Serves as analytical and/or procedural expert, representing a unit or team on cross functional processes or project deliverables.
• Stays abreast of the organization's operational procedures and best practices in business strategy and process/quality improvements; using such knowledge to recommend customized business solutions to internal clients.
• Serves as subject matter expert in business, planning and analysis for operations area supported.
• Acts as advisor or coach to new or lower level personnel on operational processes/procedures across multiple functions and/or departments.
• Provides in-depth and sophisticated analysis with interpretive thinking to define problems, develop innovative solutions, and streamline operational processes.
• Responsible managing overall resource management and allocation of work for assigned operations area for multiple teams/projects.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

We'll need from you:

• Extensive experience in similar role.
• Experience in managing MCA framework.
• Prior experience within Risk, IA, CAPS, Issue management or GAU (Global Assessment Unit).
• Well-developed management skills and relevant experience managing operational functions.
• Ability to influence and negotiate with senior leaders (across functions); ability to communicate with external parties
• Consistently demonstrates clear and concise written and verbal communication
• Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements
• Ability to work in a team-oriented environment
• Bachelor's/University degree, Master's degree preferred

What we can offer you:

By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:

• Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure
• A discretional annual performance related bonus
• Private medical insurance packages to suit your personal circumstances
• Employee Assistance Program
• Pension Plan
• Paid Parental Leave
• Special discounts for employees, family, and friends
• Access to an array of learning and development resources

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.

#LI-SM9

Job Family Group:

Operations - Services

Job Family:

Reference Data Services

Time Type:

Full time

Most Relevant Skills

Please see the requirements listed above.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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