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Reference Data Services Analyst

Citigroup Inc.

Belfast

Hybrid

GBP 80,000 - 100,000

Full time

Today
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Job summary

A global financial institution in Belfast is seeking a Junior Analyst for the Standard Settlements Control Unit. This role involves managing client communication, ensuring data integrity, and supporting various projects. The ideal candidate will have knowledge of financial processes and a strong commitment to quality service. A competitive salary, generous holiday allowance, and benefits such as private medical insurance and performance bonuses are offered.

Benefits

Generous holiday allowance starting at 27 days
Annual performance-related bonus
Private medical insurance
Pension Plan
Paid Parental Leave
Learning and development resources

Qualifications

  • Good knowledge of processes and procedures in financial services.
  • Ability to manage projects and provide customer service.
  • Experience in maintaining client data within capital markets is advantageous.

Responsibilities

  • Authenticate documents with clients via email and telephone.
  • Liaise with global teams to maintain data quality.
  • Provide metrics and manage ad-hoc projects.

Skills

Client communication via email and phone
Data remediation knowledge
Accountability for allocated work
Troubleshooting and escalation
Understanding of financial services
Job description
Overview

Are you looking for a career move that will put you at the heart of a global financial institution? By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Role Overview

The Standard Settlements Control Unit Junior Analyst position is a trainee professional role. This role requires the successful candidate to have good knowledge of the range of processes, procedures and systems to be used in carrying out assigned tasks and a basic understanding of the underlying concepts and principles upon which the job is based. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Makes evaluative judgements based on the analysis of information. They are expected to resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents. Must be able to exchange information in a concise and logical way as well as be sensitive to audience diversity. This role will have a limited but direct impact on the business through the quality of the tasks/services provided.

What you\'ll do
  • Direct client contact via email and telephone calls in order to authenticate documents
  • Liaises with other teams globally to ensure data quality is maintained
  • Provides a high level of customer service to our internal stakeholders
  • Owns ad-hoc projects from inception through to completion
  • Provides tangible metrics to management
  • Appropriately assess risk when business decisions are made, demonstrating consideration for the firm\'s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency
What we need from you
  • Managing various data remediation work streams Projects Knowledge
  • Experience of maintaining client static data within a capital markets environment
  • Takes ownership of allocated work and is accountable
  • Able to identify, trouble shoot issues and ultimately escalate
  • Financial services related qualifications would be an advantage
The additional criteria would be beneficial for the role:
  • Knowledge of Settlement Instructions (SSIs), including internal firm SSIs.
  • Knowledge of SWIFT and how to read data being sent in SWIFT related to SSI.
  • Experience conversing with clients via the telephone regarding reference data.
What we can offer you

We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.

By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:

  • Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure
  • A discretionary annual performance related bonus
  • Private medical insurance packages to suit your personal circumstances
  • Employee Assistance Program
  • Pension Plan
  • Paid Parental Leave
  • Special discounts for employees, family, and friends
  • Access to an array of learning and development resources
Closing date

Closing date for applications is 6 October 2025

Equal Opportunity and Accessibility

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.

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