Ref 52 · Permanent, part-time · Paddington W2

Secure On Site Security; Greater London; On-site; GBP 17,000 - 22,000; Full time

Benefits offered by this job

Workplace pension

Training access

Career progression

Job summary

Secure On Site Security is seeking a well-presented, articulate frontline Door Supervisor for a contract in Paddington, W2. You will patrol, manage entry, enforce rules, perform searches, and assist customers, incidents, and safety procedures as part of a professional security team.

The role emphasizes customer care, flexibility for additional shifts, and a strong focus on professional appearance and discretion within a premier hospitality venue in Paddington.

Qualifications

• Smart, professional appearance required.
• Ability to work in busy customer-facing environments.
• Experience in hospitality, customer services or licensed venue is preferred.

Responsibilities

• Carry out routine patrols around the venue.
• Control entry to the venue and enforce venue rules.
• Implement search procedures in accordance with assignment instructions.
• Eject non-compliant visitors at the venue.
• Report incidents as and when they occur.
• Aid customers in distress and administer first aid where applicable.
• Monitor customer behaviour and health and safety issues.
• Ensure security equipment is working properly, e.g. body-worn cameras.

Skills

Smart appearance

Team player

Customer care

First aid readiness

Tools

Body‑worn cameras

Job description

Secure On Site is a values based modern security services company. We provide Door Supervision Services and Event Operations to one of Paddington’s premier multi-level, multi-function bars with a huge outdoor courtyard. We are seeking a well-presented, articulate, reliable team player to provide frontline Door Supervision for our contract in Paddington W2.

Main duties

• Carry out routine patrols around the venue
• Control entry to the venue and enforce venue rules
• Implement search procedures in accordance with assignment instructions
• Eject non-compliant visitors at the venue
• Report incidents as and when they occur
• Aid customers in distress and, where applicable, administer the necessary first aid
• Monitor customer behaviour and health and safety issues
• Ensure security equipment is working properly, e.g. body-worn cameras

Essential

• Smart, professional appearance in line with the site uniform standard
• In-date SIA licence
• Right to work in the UK
• Ability to account for the previous 5 years (BS7858 screening)
• A passion for customer care and sensitivity to clients’ needs
• Experience in busy customer‑facing environments within hospitality, customer services or a licensed venue
• Team player, but able to work alone and unsupervised
• Willing to be offered additional shifts
• Enthusiasm and motivation to be a performance‑driven team player
• Ability to work on own initiative
• Excellent organisational skills and a willingness to work flexibly
• Data management and strong record‑keeping skills

Desirable

• Experience with body‑worn cameras and search procedures
• Emergency First Aid at Work certificate

Pay and benefits

• Hourly rate reviewed annually
• Workplace pension with employer contributions (auto‑enrolment)
• Great earning potential
• Work at one of Paddington’s premier exclusive rooftop bars, known for its stunning views and upscale ambiance
• Access to industry‑leading training
• Great staff progression opportunities
• Experienced and friendly security colleagues
• Supportive management team