Ref 26 · Permanent · Shoreditch EC2A

Secure On Site Security; Greater London; On-site; GBP 18,000 - 25,000; Full time

Benefits offered by this job

Workplace pension with employer"s"?:

Training opportunities

Staff progression

Great earning potential

Job summary

Secure On Site Security is seeking a well-presented Head Door Supervisor for a premier East London venue. You will lead the door team, liaise with venue management on the night, control entry, enforce rules and support customers with calm professionalism.

The role requires an in-date SIA licence, right to work in the UK, and a strong track record in busy hospitality or security environments. You will work on a flexible rota with excellent organisational skills and a commitment to safety and

Qualifications

• SIA licence valid and in date.
• Right to work in the UK.
• Experience in hospitality or security environments.
• Ability to work flexible shifts and weekends.

Responsibilities

• Lead the door team and coordinate with venue management.
• Be visible and approachable while enforcing venue rules.
• Control entry and manage egress during busy periods.
• Record incidents accurately and report them.
• Assist customers in distress and provide first aid if required.
• Maintain clean, professional appearance and punctuality.

Skills

SIA Licence

Team Leadership

Customer Care

Patrolling

Incident Reporting

Job description

Secure On Site is a values based modern security services company. We provide Door Supervision Services and Event Operations to one of Shoreditch's premier multi-level, multi-function bars with a huge outdoor courtyard. We are seeking a well-presented, articulate, reliable team player to provide frontline Head Door Supervision for our contract in East London EC2A.

Main duties

• Lead the door team and liaise with venue management on the night
• Carry out routine patrols around the venue
• Control entry to the venue and enforce venue rules
• Ask trespassers to leave and eject non-compliant visitors
• Report incidents as and when they occur
• Aid customers in distress and, where applicable, administer the necessary first aid
• Monitor customer behaviour and health and safety issues

Essential

• Smart, professional appearance in line with the site uniform standard
• In-date SIA licence
• Right to work in the UK
• Ability to account for the previous 5 years (BS7858 screening)
• A passion for customer care and sensitivity to clients' needs
• Experience in busy customer-facing environments within hospitality, customer services or corporate security
• Willing to be offered additional shifts
• Enthusiasm and motivation to be a performance-driven team player
• Ability to work on own initiative
• Excellent organisational skills, working flexibly and to tight deadlines
• Data management and strong record-keeping skills

Desirable

• Previous head door or supervisory experience
• Corporate security experience
• Emergency First Aid at Work certificate

Pay and benefits

• Hourly rate reviewed annually
• Workplace pension with employer contributions (auto-enrolment)
• Great earning potential
• Work at one of Shoreditch's premier multi-level, multi-function bars with a huge outdoor courtyard
• Access to industry-leading training
• Great staff progression opportunities
• Experienced and friendly security colleagues
• Supportive management team