Overview
Salary: $48,000 per year
Do you have a passion for making a difference in someone’s life? Are you looking for an opportunity to use your background and empathetic nature to work for a progressive, forward-thinking, and family-owned company where creativity is encouraged? Then a position at our company EDSI is for you! We are seeking a dynamic, team-oriented, and caring individual to join our spirited team.
Responsibilities
- Responsible for providing project coordination including functions of facilitation, case management, and business services.
- Provide ongoing support throughout the duration of the pre and post-release phase of the program.
- Partner with the Behavioral Health Advocate to ensure all supportive services needs are met and the appropriate referrals are made to our committed partners.
- Work collaboratively with the PA CareerLink of Chester County on co-enrolling individuals in WIOA and assess the need for training and education.
- Collaborate with the Business Services Representative for job placements.
- Work in accordance with the E3 classroom schedule, which may include night hours.
- Build a professional one-on-one working relationship with participants to aid in eliminating challenges that are hindrances to obtaining and retaining employment, including assessment, individualized attention, and coordination.
- Provide classroom instruction including job readiness and the manufacturing career acceleration program to all participants.
- Utilize case management strategies to support participants in eliminating barriers, exploring career pathways, and providing follow-up post-exit.
- Connect job seekers to our Title I team for training opportunities and supportive services.
- Provide participants with job placement through connection and support of our Business Service Team member.
- Update curriculum by making changes and/or adjustments to the EDSI standardized curriculum.
- Recruit participants for the E3 Program through community presentations and outreach/marketing strategies.
- Complete required EDSI trainings, such as trauma-informed care, case management summits, etc.
- Meet with EDSI leader bi-weekly to discuss performance goals and expectations.
- Manage program data including dashboards and databases for CCIU and EDSI.
- Provide Career Coaching including Career Pathways to enrolled participants.
- Work with administration and staff at the Chester County Prison.
- Attend staff training at Chester County Prison as needed.
- Work directly with the case managers at the Chester County Prison to support the participant.
- Report to Chester County Prison to support customers on-site.
- Work directly with the CCIU and leadership to address any program changes and needs.
- Accurately complete required documentation for enrollment.
- Assist in the preparation of weekly project reports (participation, placement, etc.).
- Work with government officials and partner agencies to ensure appropriate documentation is completed and received.
- Provide referrals to appropriate community service or social service agencies when needed.
- Maintain an organized database of clients and keep detailed documentation of all contacts with participants.
- Coordinate participant retention services and accommodate participant work schedules.
- Document all participant contacts and activities via case notes and ensure that post-placement contacts are made as required by specific contract.
- Maintain and share information with appropriate staff and/or funding agencies specified by contract.
- Ensure participants follow through with planned activities as outlined in the contract with the funding agency.
- Help to ensure that positive outcomes and goals are met as required by contract.
- Support the fiscal team with proper invoicing.
- Other opportunities as available.
Qualifications
- Ability to prioritize tasks and document visits and contacts.
- Demonstrated telephone, computer, and written communication skills.
- Ability to maintain flexibility as needs of contract or contractor require.
- College Degree or equivalent experience required.
- Customer service experience preferred.
- A working knowledge of MS Office.
- A valid driver's license & reliable transportation required.
Bring your expertise to EDSI where you will be able to live our values every day: show up, smile and support!