Redemption Roasters St. Giles High Street - Supervisor

Redemption Roasters; London; On-site; GBP 25,000 - 30,000; Full time

Job summary

Join a leading social enterprise focused on transforming lives through coffee. As a Supervisor at Redemption Roasters, you’ll play a vital role in creating a positive customer experience while helping former prisoners gain valuable job skills. With flexible hours, a supportive culture, and management training opportunities, you’ll thrive in a vibrant coffee community.

Benefits

Competitive wage plus tips

Life-friendly hours - no late nights

Staff discounts on food and free coffee across London

Speciality coffee training program

Management opportunities

Passionate working environment

Employee Assistance Programme

Cycle to Work Scheme

Referral bonus up to £400

Qualifications

• Personable, outgoing, and positive attitude.
• Proactive and dependable with a strong work ethic.
• Enthusiastic about coffee and leadership development.

Responsibilities

• Successfully run shifts and manage café operations.
• Inspire and develop team to uphold high standards.
• Ensure quality of coffee and customer experience.

Skills

Team Development

Shift Management

Coffee Expertise

Operational Excellence

Supportive Leadership

Job description

Join our team!

Are you passionate about coffee and hospitality?

Do you want a role with purpose?A role where you can make a direct impact on people's lives through our mission of helping prison leavers back into work.

This year we’re growing fast, and we are now looking for Supervisors to join our teams!

While speciality coffee experience is preferred, it’s not required. What matters most is your positivity and passion for hospitality, ability to lead by example and your willingness to learn and get involved.

Full-time and part-time positions available. Weekend availability essential.

The kind of people we’re looking for:

Personal Attributes

• Personable and Outgoing:Warm personality with a great attitude, committed to creating a positive environment for both customers and team members.
• Proactive:Strong work ethic and willingness to engage in all tasks, supporting the Coffee Shop Manager to drive performance and achieve excellent results.
• Enthusiastic:Passionate about our ethos and eager to develop leadership skills and coffee expertise.
• Quality-Focussed:Constantly inspiring and developing the team to be the best they can be, keeping expectations and standards high.
• Dependable:Confidently running shifts and working closely with the Cafe Management team, acting as a reliable backup and motivating the staff.

Skill Sets

• Shift Management:Confidently runs shifts, open and closes shop, working closely with the Coffee Shop manager to motivate and guide staff throughout day.
• Team Development:Inspires and develops the team to maintain high standards and expectations.
• Coffee Expertise:Ensures the team consistently serves superb coffee, including espresso, filter, and pour-over.
• Supportive Leader:Aids the Coffee Shop Manager in driving operational and financial performance.
• Operational Excellence:Maintains day-to-day cafe operations, ensuring coffee and food quality, customer experience, health & safety, and food hygiene & allergen practices are upheld.

If this sounds like you, then please apply for this role!

About Redemption Roasters

As a social enterprise, we think differently to other coffee companies. We’re the world’s first prison-based coffee company.

Our purpose is to reduce reoffending through coffee, providing professional coffee industry training, both inside and outside of prison, and providing pathways to long-term employment via our coffee shops.

You can learn more about us on Instagram@redemptionroastersand atredemptionrosters.com

As member of the Redemption Roasters team, you’ll receive:

• Competitive wage, plus tips;
• Life-friendly hours - no late nights;
• Staff discounts on food and free coffee across London;
• Speciality coffee training program, attending cuppings and Roastery visits;
• Management opportunities, if it is something you seek.
• Passionate working environment and culture;
• Employee Assistance Programme;
• Cycle to Work Scheme;
• Up to £400 referral bonus.

Equality and diversity Statement

Redemption Roasters is an international and multicultural business with customers, suppliers, and employees from across the globe. Fostering diversity in the workplace is both right and good for business. Gender, belief, ethnicity, origins, disability, sexual orientation, marital status, age or history of incarceration doesn't matter. If you perform, you'll fit in, whoever you are. We welcome applications from people with backgrounds traditionally underrepresented in the specialty coffee industry.