Red Hat Linux Operations & Incident Specialist

Pontoon; United Kingdom; On-site; GBP 74,000 - 92,000; Full time

Job summary

Adecco is seeking an Ops & Support Associate Analyst with strong Red Hat Linux expertise to support a large-scale enterprise Linux estate in the UK. You will own incidents, perform root-cause analysis, and work with the operations team to maintain reliability of critical infrastructure services.

The role emphasizes hands-on troubleshooting, automation scripting, and collaboration with engineers and service delivery to improve monitoring and efficiency.

Qualifications

• Significant experience supporting enterprise Red Hat Enterprise Linux environments.
• Strong Linux system administration skills within a production support or infrastructure operations environment.
• Proficiency in troubleshooting complex operating system and infrastructure issues.
• Solid understanding of Red Hat Enterprise Linux, Linux services, networking, and system performance monitoring.
• Experience with virtualized infrastructure platforms such as VMware vSphere.
• Excellent communication skills and the ability to work independently while contributing to a wider operations team.

Responsibilities

• Act as a primary operational support resource for Red Hat Enterprise Linux platforms and associated services.
• Take ownership of incidents and service requests, driving them to resolution.
• Conduct detailed technical investigations and root cause analysis of Linux and infrastructure issues.
• Support Major Incident Management activities and maintain accurate incident records.
• Monitor platform health, performance, and capacity using enterprise monitoring tools.
• Develop and maintain operational scripts to automate routine support activities.
• Collaborate effectively with engineers, architects, and service delivery teams to enhance operational efficiency.

Skills

Red Hat Linux

Linux admin

Troubleshooting

VMware vSphere

Automation scripting

Communication

Tools

Ansible

Docker

Kubernetes

Job description

Adecco is seeking an Ops & Support Associate Analyst with strong Red Hat Linux expertise to support a large-scale enterprise Linux estate in the UK. You will own incidents, perform root-cause analysis, and work with the operations team to maintain reliability of critical infrastructure services.

The role emphasizes hands-on troubleshooting, automation scripting, and collaboration with engineers and service delivery to improve monitoring and efficiency.