Recruitment Team Leader

ERS Recruiting Ltd; Brentford; On-site; GBP 40,000 - 50,000; Full time

Job summary

A leading recruitment firm in Brentford is seeking a Resourcing Team Leader to manage and inspire a team of Resourcing Specialists. The role involves developing leadership skills to enhance team performance, ensuring customer satisfaction, and maintaining high operational standards. Ideal candidates will have proven leadership experience, strong interpersonal skills, and the ability to thrive in a fast-paced environment. Salary up to £45,000 depending on experience.

Qualifications

• Proven Team Leader skills with the ability to lead and motivate a team.
• Experience managing multiple workflows to targeted KPIs.
• Confident in people management processes.

Responsibilities

• Lead and develop a team of Resourcers.
• Create a customer-centric culture focused on satisfaction.
• Manage people processes such as performance management.

Skills

Team leadership

Problem-solving

Effective communication

Time management

Customer service

Job description

Overview

RESOURCING TEAM LEADER
BRENTFORD
SALARY UP TO £45,000 DEPENDING ON EXPERIENCE

You will be responsible for leading, coaching, developing and mentoring a team of Resourcers, enabling them to succeed, whilst ensuring full compliance to all business and client rules and procedures. The successful candidate will be naturally results orientated with exceptional problem-solving skills.

Role Overview

• Managing a team of Resourcing Specialists who are supporting a team of contracts managers that are supplying high volumes of labour into the construction industry. You will do this by ensuring a positive, productive and engaging team culture, through your ability to lead, inspire, motivate, coach and manage your people to deliver exceptional levels of quality whilst meeting all relevant operational and business targets.
• Through your leadership you will create a customer centric culture, ensuring that all team activities are focused on the effective delivery to the end customer and high levels of customer satisfaction.
• Coach and support team members through regular 1:1s and reviews to encourage people to realise their potential and to own and achieve their performance, quality and customer outcomes consistently.
Maintain effective control of all aspects of people management processes including: absence management, 121's, disciplinary, capability & grievance procedures, employee relations, performance management and all other employment related issues ensuring they are managed in line with policy frameworks.
• Become a knowledge expert in terms of the client's products and services, full training provided.
• Proactively participate in and drive engagement initiatives within the wider TP team.
• Create a highly engaging, inclusive, positive and fun work experience for your team.

The Ideal Candidate

• Proven Team Leader skills with the ability to lead and motivate a team and act as a role model, driving performance at both group and individual level.
• Demonstrable experience of managing multiple workflows to a set of targeted KPI's and quality management.
• Confident in a variety of people management processes, such as absence management, 121's, performance management and other employment related tasks.
• Passion for working as part of a team, with the communication and interpersonal skills to engage and motivate your team.
• Used to working in a high volume, fast paced environment and proven ability to multi-task a number of priorities via good time management, decision making and organisation skills.
• Customer Service focused and able to manage relationships with stakeholders.
• Consider risk implications in decision making through a good understanding of business activity, opportunity and threats.
• Excellent written and verbal communication skills with an eye for detail, spelling and accuracy.

Should this amazing Resourcing Team Leader opportunity be of interest to you, kindly submit your CV to Anna Maguire.

Whilst we will endeavour to contact you following your response, occasionally due to the high volume of applications this cannot always be possible and we are only able to contact shortlisted candidates. We will keep your details on file and may contact you with future opportunities.