Recruitment Support Officer - Community

Lincolnshire Community Health Services; Lincoln; Hybrid; GBP 24,000 - 32,000; Full time

Job summary

Lincolnshire Community Health Services NHS Trust is recruiting a Recruitment Co-ordinator to join the Recruitment Service. You will review, enhance and publish adverts, liaise with candidates and prepare conditional offers, delivering a fair and compliant process.

Working alongside the Recruitment Manager and team, you will handle customer-facing administration across the Trust’s vacancies, ensuring timely progression and a positive candidate experience across Lincolnshire.

Qualifications

• Proven and effective administrative skills.
• Demonstrates confidentiality and professionalism.
• Good written and verbal communication skills.
• Able to work on own initiative without constant supervision.

Responsibilities

• Review, enhance and publish adverts for vacancies.
• Prepare conditional offers and liaise with candidates.
• Uphold a safe and fair recruitment process across the Trust.

Skills

Administrative skills

Interpersonal skills

Communication skills

Ability to work on own initiative

Attention to detail

Education

Vocational level 3

GCSE/Functional Skills in English & Maths

Tools

Management Information Systems

MS Office

Job description

We recognise that outstanding care can only be delivered through our people. We want to attract people who can help us deliver our vision. We want in return to help people achieve what they wish in their careers in the NHS at LCHS.

We are always keen to welcome highly skilled, committed and compassionate individuals to our teams – people who put patients at the heart of everything they do and are ready to help us achieve our vision.

Lincolnshire Community Health Services NHS Trust (LCHS) and United Lincolnshire Hospitals NHS Trust (ULHT) have come together in a Group arrangement, with the goal of improving the care provided to patients across the county.

This will not constitute a formal merger of the two organisations, but will bring the Trusts together under a single Board and Executive Leadership Team, with the goal of improving the care that is provided to patients both in the community and in hospitals across Lincolnshire. Both Trusts will retain their separate statutory names and legal obligations.

The Group will be known as Lincolnshire Community and Hospitals NHS Group (LCHG).

Our Group values guide everything we do. They are:

• Compassionate - We care about people - Compassionate is the act of showing empathy, kindness, and respect to others, recognising their individual needs and circumstances. It involves listening, understanding, and supporting others in a way that makes them feel valued, safe, and cared for.
• Collaborative - We work together as a team - Collaborative is working inclusively and respectfully with others to achieve shared goals. It involves open communication, valuing diverse perspectives, and building trust to create a supportive and effective team environment.
• Innovative - We strive to improve - Innovative is the process of exploring new ideas, approaches, and technologies to improve care, services, and working practices. It involves creativity, curiosity, and a willingness to take risks in a safe and supportive environment.

If you believe in them too, then you are ready to join the LCHG team.

We’ve taken great pride in building working environments where staff always feel valued, cared for and part of a team. Without doubt this is a challenging yet very rewarding job that is at the centre of health and care in Lincolnshire - making a positive difference to our patients. We are committed to helping our staff balance their work and home lives and ensure they feel supported, valued and appreciated.

Job overview

Would you like to help make a difference when recruiting to LCHG's vacancies across a variety of roles in our Lincolnshire Hospitals? We would really like to hear from you!

Main duties of the job

Supported by the Recruitment Co-ordinator and the Recruitment Service Manager, you will be responsible for reviewing, enhancing and publishing of adverts, preparing conditional offers, liaising with our candidates and undertaking a safe and fair recruitment process. Experience of customer facing administration is essential in this busy role. Our customers consist of existing employees at all levels throughout the Trust, newly appointed candidates, candidates thinking about applying, agencies and other Trust departments.

Strong administration/organisational skills are a must for this varied role.

For more information on the role please see the attached job description and person specification.

The Recruiting Manager reserves the right to close this advert as soon as a sufficient number of applications are received.

Working for our organisation

At LCHS, we know diversity fosters creativity and innovation. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where all belong.

We therefore particularly encourage applications from candidates who are likely to be underrepresented in LCHS’ workforce.

LCHS recognises the increasing demand for more flexibility in working practices in order to accommodate the personal goals and commitments that employees experience at different stages during their working lives. Flexible working opportunities such as part-time working, compressed hours, job shares, and hybrid working models can help staff to balance their personal and work commitments. Arrangements can be put in place if it can be shown that the needs of the individual can be balanced with those of the service and the impact on other team members, enabling the Trust to recruit and retain skilled staff, raise staff morale, reduce absenteeism and respond to changing service needs more effectively.

Detailed job description and main responsibilities

What should you do next?

Qualifications

• Vocational level 3 standard of education or equivalent experience demonstrating numeracy and literacy
• Level 2 Certified English and Maths (GCSE/Functional Skills) as this is a requirement for many learning programmes/professional development pathways

Skills

• Proven and effective administrative skills
• Understands the need for confidentiality
• Good written and verbal communication skills
• Confident in using ICT systems relevant to role, including Management Information Systems and MS Office
• Able to work on own initiative without constant supervision
• Excellent interpersonal skills, able to communicate effectively and professionally and remain calm and polite under pressure
• Demonstrates attention to detail and works methodically, responding to changes to meet deadlines
• Able to help others acquire skills and experience

Knowledge

• An understanding of how to handle, resolve and elevate enquiries and pass on information promptly
• Knowledge of Recruitment processes
• Knowledge and understanding of working in a wider system of integrated care

Experience

• Experience of using information to make decisions and inform action to be taken
• Experience of making recommendations for improvements in relation to systems and administrative processes
• Experience of working independently and as part of a team
• Use of applicant tracking system

Specific Requirements

• Willingness to work flexibly – some evening work may be required
• Committed to safeguarding and promoting the welfare of children, young people and vulnerable adults
• Contribute to a positive working environment ensuring commitment to equality and diversity
• The ability to travel between sites may be required

Personal Qualities

• Ability to evidence/demonstrate key values and behaviours in line with the Group framework: Compassionate – Collaborative - Innovative

Enjoy a better quality of life in one of the UK's most welcoming counties.

Whether you're taking the first exciting steps in your career, itching for a new challenge or searching for a better place to raise a family, Lincolnshire welcomes everyone.

Discover a range of rewarding health and social care careers in a county that's friendly, fascinating, affordable and brimming with everything you need to live a happy life.

Important Information: All new employees will be subject to a charge if a DBS check is required for the post. The Disclosure & Barring Service application form (formerly CRB) will be provided by LCHS and the fee will be deducted from your salary over a maximum of a 3 month period.

Any existing employees who require a DBS check as part of the application process will be subject to a charge for that DBS check.

We are a Disability Confident employer ensuring that disabled people have the opportunities to fulfil their potential and realise their aspirations.

Support and/or assistance with completing an application form is available from the Human Resources Team by calling 01522 572889.

We encourage and support vaccination update as this remains the best line of defence against COVID19.

Candidates are advised to read the attached guidance on using AI technology. When you complete your application, you are required to declare that the information in your application form is true and complete.

Please note, for applicants with previous NHS service: If successful at interview, we will initiate an Inter Authority Transfer (IAT) via the Electronic Staff Record (ESR). This retrieves key data from your current or previous NHS employer to support onboarding, including competency status, Continuous Service Dates (CSD), and annual leave entitlement.

Due to the high volume of applications we receive, LCHS reserves the right to close this advert prior to the closing date.

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.