Recruitment Services Manager

Bluetownonline; Manchester; Hybrid; GBP 46,000 - 58,000; Full time

Job summary

A dynamic and experienced Recruitment Services Manager is sought by Bluetownonline to lead recruitment services transformation at a world-class university in Manchester. This pivotal role involves managing the Recruitment Operations team to enhance service excellence and inclusive hiring practices. Ideal candidates will possess proven leadership skills, expertise in designing recruitment processes, and a customer-focused mindset. Join a vibrant, inclusive team and make a significant impact in higher education recruitment.

Qualifications

• Proven experience managing high-quality recruitment services in large, complex organisations.
• Experience in designing and implementing innovative, efficient recruitment processes.
• Strong leadership skills with experience managing and developing large teams.

Responsibilities

• Lead the delivery of an effective and bias-aware recruitment experience.
• Influence strategic hiring practices and drive continuous improvement.
• Use data and insight to inform decision-making.

Skills

Leadership

Communication

Analytical skills

Problem-solving

Job description

Job Title: Recruitment Services Manager

Location: Oxford Road, Manchester

Salary: £46,735 to £57,422 per annum, dependent on relevant experience

Job Type: Full Time (35 hours per week), Fixed term - 24 months

Closing Date: 04/08/2025

Ready to shape the future of recruitment in higher education?
Join a world-class institution and lead the transformation of recruitment services at This University.

We're seeking a dynamic and experienced Recruitment Services Manager to join our People Directorate within a newly aligned Recruitment Operations and Talent Acquisition Team. You will report to our Director of Talent Acquisition and will be responsible for managing the Recruitment Operations team. This is a pivotal role where you'll drive service excellence, champion inclusive hiring practices, and help build a scalable, sector-leading recruitment model. The position is a hybrid role, based a minimum of 3 days a week on our campus on Oxford Road, Manchester.

What You'll Do:

• Lead the delivery of a streamlined, effective, and bias-aware recruitment experience for candidates, hiring managers, and stakeholders.
• Influence strategic hiring practices and drive continuous improvement across recruitment operations.
• Champion a culture of service excellence and inclusive hiring at scale.
• Translate strategic goals into operational delivery and lead successful change programmes.
• Use data and insight to inform decision-making and demonstrate impact.

What We're Looking For:

• Proven experience managing high-quality recruitment services in large, complex organisations.
• A track record of designing and implementing innovative, efficient recruitment processes.
• Strong leadership skills with experience managing and developing large teams.
• A customer-focused mindset and a passion for creating positive candidate and stakeholder experiences.
• Experience using diverse recruitment channels, including social media, to attract top and diverse talent.
• Excellent communication and influencing skills across varied audiences.
• Strong analytical and problem-solving abilities.
• A strategic thinker and motivational leader aligned with the University's values.

Desirable: Experience working within the higher education sector.

Interviews are likely to be on 14th and 15th August.

Why Join Us?

At This University, you'll be part of a vibrant, inclusive community committed to excellence and innovation. This is your opportunity to make a lasting impact in a globally recognised institution, shaping the future of recruitment in higher education.

Apply now and be part of something extraordinary.

As an equal opportunities employer, we welcome applicants from all sections of the community regardless of gender, ethnicity, disability, sexual orientation and transgender status. All appointments will be made on merit.

Our University is positive about flexible working. Hybrid working arrangements may be considered.

We reserve to right to close the advert early in the instance that we receive a high volume of suitable applicants.

Any CV's submitted by recruitment agencies will be treated as a gift.

Please click APPLY to be redirected to our website to complete an application form.

Candidates with the experience or relevant job titles of; Talent Acquisition Manager, Head of Recruitment, Recruitment Manager, Talent Manager, Human Resources Manager, HR Manager, may also be considered for this role.