Recruitment Event - Gorleston - Thursday 11th July 3pm to 7pm

TN United Kingdom; Gorleston-on-Sea; On-site; GBP 23,000 - 24,000; Full time

Job summary

Join a dynamic concierge team in a competitive environment where your skills in customer service and organization will shine. This role involves handling a variety of client interactions, from phone calls to web chats, and requires a self-motivated individual who thrives under pressure. You'll be responsible for administrative tasks and collaborating with your team to ensure high service standards. With a competitive salary and uncapped commission, this position offers the opportunity for career advancement through dedicated training and development. If you're ready to take your career to the next level, this is the perfect opportunity for you.

Benefits

Competitive salary

Uncapped commission scheme

Dedicated training

Ongoing coaching and development opportunities

Qualifications

• Proven track record of delivering outstanding customer service.
• Excellent organizational and time management skills.

Responsibilities

• Handle a high volume of inbound and outbound contacts via calls, webchat, and email.
• Collaborate with your team to maintain high service standards.

Skills

Self-motivated

Telephone etiquette

Resilience

Organizational skills

Time management

Customer service

Computer proficiency

Job description

Social network you want to login/join with:

Recruitment Event - Gorleston - Thursday 11th July 3pm to 7pm, Gorleston-on-Sea

Client:

Location:

Gorleston-on-Sea, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Reference:

cab8e70a3b3f

Job Views:

125

Posted:

10.04.2025

Expiry Date:

25.05.2025

Job Description:

Overview

As a member of our concierge team, your responsibilities will include:

1. Handling a high volume of inbound and outbound contacts via calls, webchat, and email.
2. Registering client details and forwarding them to relevant in-branch teams to arrange viewings.
3. Booking property valuations.
4. Completing various administrative tasks for our network of branches, such as creating brochures, floor plans, window cards, editing photos, and data input.
5. Collaborating with your team to achieve success and maintain consistently high service standards.

Candidate Requirements:

To excel in this role, you should answer "yes" to the following statements:

1. I am a highly self-motivated, ambitious, target-driven individual who can work independently and adapt to changing situations.
2. I possess excellent telephone etiquette.
3. I am resilient and can work effectively under pressure and within deadlines.
4. I thrive in competitive environments.
5. I have exceptional organizational and time management skills.
6. I am proficient in computer usage, with excellent keyboard skills.
7. I have a proven track record of delivering outstanding customer service.

Video Testimonials:

Hear from some of our current staff members by clicking on the following link:

Rewards:

1. Competitive basic salary ranging from £23,000 to £24,000 per year, depending on sales experience.
2. Uncapped commission scheme in addition to the basic salary.
3. Participation in the company Elevate scheme.
4. Dedicated training from day one, with ongoing coaching and development opportunities to advance your career at Spicerhaart.

How to Apply: