Recruitment Consultant

The Caraires Consultancy; Rugby; On-site; GBP 25,000 - 27,000; Full time

Job summary

An established industry player is seeking a proactive and motivated Recruitment Consultant to join their expanding team. This role emphasizes the importance of communication, resilience, and a positive attitude. You will engage with clients, build relationships, and ensure a great customer experience while following a structured sales process. With full training provided, this position offers a dynamic working environment where your contributions will be valued. If you are passionate about recruitment and customer service, this opportunity is perfect for you to become part of a supportive and values-driven team.

Benefits

20 days holiday plus bank holidays

Private medical cover

Flexible working environment

Bonus after probation

Free lunch on Fridays

Qualifications

• Experience in customer service in an office environment is essential.
• Excellent spoken and written English is required.

Responsibilities

• Use CRM to call clients and arrange meetings.
• Screen CVs, interview candidates, and prepare them for interviews.

Skills

Customer Service

Communication Skills

Resilience

IT Skills

Organizational Skills

Attention to Detail

Education

A Level or equivalent

Tools

CRM System

MS Teams

Job description

Monday to Friday - 37hrs pw (8.30am-5pm with 1 hr lunch or 9am-5pm with 1/2 hr lunch - 4.30pm finish on a Friday)
Rugby office based
Permanent
£25,000 - £27,000pa depending on skills & experience plus bonus
The Caraires Consultancy, established in 2007, are expanding and seeking a new ‘family’ member to work as a Recruitment Consultant. Most importantly, you will be a proactive and motivated individual with a positive attitude, but also you will follow the Caraires family values - Belief, Care, Time, Kindness, Loyalty and Honesty.
We will provide full training for the right candidate, but it is imperative that you are someone who enjoys to be on the phone and have an energetic communication style.
The key responsibilities:

1. You will begin using our CRM system to call new and lapsed clients and arrange sales meetings
2. Following an agreed sales process for a number of prospective clients – building relationships and partnerships
3. Searching for local companies who are likely to use recruitment partners, understanding their needs
4. Following a successful sales process, you will begin working on the temporary team to help source temporary staff for our clients
5. Following a resourcing process: writing and posting job adverts, screening CVs, interviewing candidates (over the phone, in person and via MS Teams), preparing & coaching candidates for interview
6. Matching candidates to roles with our '3 Cs' fit: competency, culture and company
7. Meeting with clients (including job shadows) to ensure we have all the relevant information to be able to find the best candidate for the job
8. Ensuring all clients and candidates receive great customer experience
9. Carrying out associated administration
10. Adhere to The Caraires Equality, Diversity and Inclusion policies when working with clients, colleagues and stakeholders and to respect confidentiality at all times.

The minimum requirements:
At Caraires, our values are at the heart of everything we do - it is essential that anyone who joins our team embodies these.

1. Some experience in (and a passion for) customer service in an office environment
2. Confidence to pick up the phone and speak to people on a daily basis - this is extremely important
3. Resilience is a must in this industry – the ability to stay positive is imperative
4. Excellent standard of English (spoken and written)
5. Proactive and willing to learn – you will receive full training in this position, but it is important that you are inquisitive
6. Great IT skills
7. Great organisation and attention to detail
8. Ideally educated to A Level or equivalent
9. Positive outlook and attitude
10. Full UK driving licence – essential – you will also be local to the Rugby area

Benefits:

1. 20 days holiday (plus your birthday!) plus bank holidays - rising by 1 every year up to 25
2. Private medical cover (after probation)
3. Flexible and sociable working environment
4. Bonus earned after probation
5. Free lunch on Fridays

Our values are at the heart of everything we do:

1. Belief – we believe in our candidates and trust them to represent us and our clients and we believe in our clients –that they will treat our candidates fairly and with kindness. As a team we believe in each other and that we will live our values.
2. Care – we care about our candidates journey and we listen to understand. We care about our clients and their reputation
3. Time – we will take the time to listen and learn about our candidates and clients expectations – we have time for each other.
4. Kindness – we are proud to treat our clients, candidates and each other with kindness and respect.
5. Loyalty – a partnership between our clients, candidates and each other
6. Honesty – underpins everything we do. We consider feedback a gift, we are realistic, honest and transparent with our clients, candidates and each other.

If you feel you would make a great family member please apply with your full CV and a covering letter. If you have sent us a copy of your CV and not had a reply within 5 working days we would kindly ask you to assume your application on this occasion has been unsuccessful. The Caraires Consultancy operates with integrity by treating our clients, applicants and suppliers in a fair and honest manner - as we want to be treated.