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Recruitment and Talent Manager

Loungers ltd

Barnard Castle

On-site

GBP 35,000 - 50,000

Full time

30+ days ago

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Job summary

A leading hospitality company is seeking a Recruitment and Talent Manager to oversee the recruitment process across 60 sites. The role involves building partnerships, managing candidate experiences, and supporting talent planning. Competitive salary and benefits included.

Benefits

25 days holiday plus bank holidays
Generous staff discount
Bonus potential

Qualifications

  • Strong knowledge of best hiring practices in hospitality.
  • Ability to manage and influence stakeholders.

Responsibilities

  • Manage end-to-end recruitment for site management positions.
  • Build partnerships with Operations Managers to prioritize recruitment needs.
  • Conduct exit interviews to improve retention.

Skills

Candidate attraction
Screening
Interview skills
Communication
Attention to detail

Job description

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We're looking for a Regional Recruitment & Talent Manager within Loungers Ltd who will be responsible for the end-to-end recruitment process for site management positions in partnership with Operations Managers and Regional Operation Managers in our Northern region, from Liverpool across to Newcastle spanning circa 60 sites. You will help to recruit the best external talent in the market through strong attraction and candidate engagement whilst having a keen interest in talent planning.

You will be the recruitment expert, working in partnership with Operations and Regional Operations Managers, to fill priority vacancies as well as provide support for other hard to fill vacancies across the region. Not only will you hire great candidates, you will also play a vital role in driving down our turnover and understanding why people choose to leave us. At the heart of it you will be energized by finding the right talent, for the right roles through exceptional partnership and delivering a fantastic candidate experience from beginning to end. Not to mention playing a key part in our relentless new site opening programme!

Full Responsibilities:

  • Build strong partnerships with Regional and Operation Managers to understand the recruitment & talent needs and prioritise accordingly
  • Proactively approach talent within the market for priority roles and manage the candidate experience as they go through the selection process
  • Ensure the ATS is used to its full functionality, including the training & coaching of site and operations managers where necessary
  • Be on top of what the market is offering (pay & talent insights) and make sure that you feedback this information to help influence our decisions
  • Utilise job boards and appropriate media spend, candidate databases & all other means to proactively attract candidates to our current campaigns or talent bank for future roles
  • Provide regular feedback to Operations Managers, Regional Operations Manager, and Head of Talent on the activity updates and progress of priority roles and new site openings
  • Drive the use of Social Media to attract candidates for both active vacancies and to grow our employer reputation
  • Act as point of contact and build influential candidate relationships during the recruitment and onboarding process, to ensure a great experience for all candidates, every time
  • Heavily support the selection process for new site openings and priority salaried positions
  • Train loungers-specific assessment/selection methods out to hiring managers to ensure hires are closely matched to our unique requirements and build manager capability
  • Manage and facilitate regional hiring events/assessment days in support of key hiring needs and new site openings
  • Conduct exit interviews for management leavers (General Managers & Head Chefs) to ensure we're continuously learning how to be better at retaining those we hire
  • Support the Operations Managers and Regional Operations Manager with talent planning to identify potential internal talent for vacancies
  • Analyse key reports and share with the Regional Operations Manager to really focus on 90 day leavers and focus areas for the region suggesting where extra training or additional support may be required
  • Be an ambassador of Company-wide initiatives that support the development of our Brand and drive attraction e.g. the Referral Programme

About You...

  • Builds strong rapport with candidates and is passionate about delivering a great candidate experience
  • Strong knowledge and experience of best hiring practice in the following areas:
  • Candidate attraction (hospitality preferrable)
  • Screening and Interview skills
  • Candidate Journey
  • An amazing ambassador and fan of Loungers (Cosy, Lounge, Brightside or all 3)
  • An amazing talent spotter and judge of personality/potential
  • Extremely driven and relentless at overcoming challenges or obstacles
  • Good literacy skills alongside excellent attention to detail to support reporting on KPIs
  • Good communication skills with the ability to manage and influence stakeholders and build rapport and trust across all levels of the organisation
  • Self-motivator working at pace and is thrives on pace and tight timelines

About Us...

Loungers was founded in 2002 and operates three brands; Lounge which are Café bars, Cosy Club which are Bar/Restaurants and Brightside which are a Roadside Café/Restaurant. The group currently have over 290 sites spread across England and Wales, and plans to continue expanding at a rate of c.30 new sites per year. Despite being the fastest growing café/restaurant chain in the country, Loungers has retained its entrepreneurial spirit and 'home from home' local community atmosphere.

In return for everything you can bring to us, we can offer you a great opportunity to develop your career within the People Team, as part of a very high performing, fast-growing and dynamic business.

As well as a competitive salary and bonus potential, you will have 25 days holiday (plus bank holidays), will receive food & drink perks including a generous staff discount and enjoy a culture that welcomes individuality, drive and ambition.

Seniority level
  • Seniority level
    Associate
Employment type
  • Employment type
    Full-time
Job function
  • Job function
    Human Resources
  • Industries
    Hospitality

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