Recruitment Administrator

Co-op; Manchester; Hybrid; GBP 20,000 - 25,000; Full time

Job summary

A leading retail organization in Manchester is seeking a Recruitment Administrator for a 6-month fixed term contract. This hybrid role involves managing job vacancies, processing candidates, and providing excellent customer service. Ideal candidates should have experience in customer service and strong communication skills. The position offers a competitive salary and benefits including bonuses, holidays, and access to an onsite gym.

Benefits

30% off Co-op branded products

Annual bonus based on performance

28 days holiday plus bank holidays

Pension with up to 10% employer contributions

Access to onsite gym

Wagestream money management app

Grocery Aid services

Qualifications

• Experience in a customer service role.
• Excellent team working skills.
• Great communication skills, particularly over the phone.
• Experience of using IT systems, and the ability to pick up new ones quickly.
• A keen eye for detail and a high level of accuracy.
• The ability to manage your own workload.

Responsibilities

• Post job vacancies on careers portal and other job boards.
• Manage high number of vacancies and candidates.
• Qualify candidates on the phone before selecting them for shortlist.
• Review and create a shortlist for hiring managers to interview.
• Process offers through the system.
• Manage a central email inbox.
• Resolve queries from hiring managers and candidates.
• Act as a brand ambassador for the Co-op.

Skills

Customer service experience

Team working skills

Communication skills

Attention to detail

IT system proficiency

Job description

Recruitment Administrator - 6 month Fixed Term Contract/Secondment
£24,570 plus excellent benefits (Work level 6C)
Manchester city centre - In this role you'll work in a hybrid way splitting your time between home and the office with a minimum of 2 days required in the office per week. During your first two weeks, you'll be required to be in the office full-time for training, after which you'll work at least one day per week from the office. For more information on our hybrid working policy, visit https://jobs.coop.co.uk/hybrid-working-policy

At the Co-op, we don’t think there’s anything more important to our success than recruiting the right people at the right time. That’s why we’re looking for Recruitment Administrators to join our Talent Acquisition and Development team, providing an excellent service and recruiting brilliant talent into the business. This is a great chance for you to join one of the leading employers in the Northwest, in a role that’ll provide a great stepping-stone into resourcing.

CBS is made up of a number of diverse teams dedicated to delivering high-quality, reliable and cost-effective business services across our Co-op. You’ll play a key role in helping CBS to support and realise our group vision of ‘co-operating to build more value for member-owners every day’.

In this role, you’ll be responsible for managing a large volume of job vacancies, working towards various targets, and progressing candidates through the process. You’ll review screening questions, qualify candidates via phone screening, and process job offers on our system. We’ll also need you to help manage a central email inbox, answer queries from candidates and hiring managers both via email and phone.

What you’ll do

• Post job vacancies on our careers portal and other popular online job boards
• Manage a high number of vacancies and candidates
• Qualify candidates on the phone before selecting them for shortlist
• Review and create a shortlist for hiring managers to interview
• Process offers through the system
• Manage a central email inbox
• Take phone calls from hiring managers and candidates and resolve queries
• Work towards key performance measures
• Act as a brand ambassador for the Co-op and give candidates and hiring managers great customer service

This role would suit people who have

• Experience in a customer service role
• Excellent team working skills
• Great communication skills, particularly over the phone
• Experience of using IT systems, and the ability to pick up new ones quickly
• A keen eye for detail and a high level of accuracy
• The ability to manage your own workload

Why Co-op?

If you have the skills that we need, we can offer you a competitive salary and great benefits package which includes 30% off Co-op branded products in our food stores (as well as other discounts on Co-op products and services).

• An annual bonus (based on personal and business performance)
• 28 days holiday (rising to 32 with service) plus bank holidays
• A pension with up to 10% employer contributions
• Access to a subsidised onsite gym (at our Manchester HQ)
• Coaching and training to support your career development
• Wagestream – a money management app that gives you access to a percentage of your pay as you earn it
• Grocery Aid – 24/7 access to a range of emotional, financial, and practical support services for you and your family

Building a diverse environment

We’re actively building diverse teams and we welcome applications from everyone. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.

We'll ask whether you’d like to be considered under the Disability Confident scheme when you apply.

If we invite you to take part in the recruitment process for any of our jobs, we’ll ask you if you need any reasonable adjustments to enable you to participate.

You can find out more about our recruitment process atjobs.coop.co.uk/apply-process

You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion atcolleagues.coop.co.uk/diversity-inclusion-and-wellbeing

Please note that we may close applications for this role early.

As part of your application, you'll need to complete an online assessment. This assessment typically takes between 45-60 minutes. If you're a current Co-op colleague, this does not need to be completed.

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