Recreation Operations Lead - Visitor Experience & Safety

The Methodist Church in Britain; Tetford; On-site; GBP 42,000 - 54,000; Full time

Benefits offered by this job

Civil Service Defined Benefit Pension

25 days holiday

STaR discounts

Free parking

Free entry to arboretums

Career development

Sponsorship of professional bodies

Job summary

Forestry England is seeking a permanent Recreation Operations Lead at High Lodge in Thetford Forest to oversee day-to-day operations, facilities and assets, and health and safety across the site. You will align operations with the East District recreation strategy and contribute to commercial targets while delivering an outstanding visitor experience.

The role involves contract oversight, budget management and occasional national travel, with a strong emphasis on building an inclusive one-team

Qualifications

• Ability to speak English accurately, as required by the Immigration Act 2016.
• Interview assessment of leadership, communicating and influencing, managing a quality service, effective decision-making and working together.
• Technical skill assessed at interview.

Responsibilities

• Lead the delivery, management and development of recreation operations at High Lodge
• Support recreation management across wider beat areas
• Drive day-to-day operational excellence
• Manage facilities and assets
• Lead health and safety
• Oversee contracts
• Manage the budget
• Build a positive, inclusive one-team culture
• Deliver an outstanding visitor experience
• Contribute to the East District recreation strategy
• Help meet commercial growth targets
• Undertake occasional national travel, sometimes with an overnight stay

Skills

English language

Leadership

Communication

Influencing

Decision making

Quality service

Teamwork

Technical skill

Job description

Forestry England is seeking a permanent Recreation Operations Lead at High Lodge in Thetford Forest to oversee day-to-day operations, facilities and assets, and health and safety across the site. You will align operations with the East District recreation strategy and contribute to commercial targets while delivering an outstanding visitor experience.

The role involves contract oversight, budget management and occasional national travel, with a strong emphasis on building an inclusive one-team