Recreation Assistant - Full Time - Portslade Sports Centre

Freedom Leisure; Portslade by Sea; On-site; GBP 19,000 - 23,000; Full time

Job summary

A leading not-for-profit leisure trust is hiring Recreation Assistants to support local communities in becoming more active. This role involves assisting users at the leisure centre and delivering exceptional customer service while enjoying comprehensive training and opportunities for career progression.

Benefits

Staff benefit scheme with discounts

Discounted Staff membership

Incremental holidays

Employee Assistance Programme

Company pension

Financial advice

Cycle-to-work and Car Leasing schemes

Fully funded training

Qualifications

• Proactive member of the team.
• Ability to relate to customers of all ages and abilities.
• Able to follow instructions from managers.

Responsibilities

• Supervise and assist leisure centre customers.
• Deliver excellent customer service at all times.
• Assist with cleaning and preparation of areas and equipment.

Skills

Excellent communication

Customer service

Conscientious attitude

Job description

Do you want to make a difference within your local community, supporting people to improve their lives through leisure?

If you feel driven to inspire people to be more active, improve their wellbeing and would like a job that will make a real different to local people’s lives then Freedom Leisure is the place for you!

We are a not-for-profit leisure trust with we have a strong purpose and commitment to support our local communities and hard-to-reach groups encouraging them to become more active, contributing to improved lives. From Swimming lessons, to walking football and everything in-between we are driven to provide fun and welcoming sessions to support the whole community to be active, both within our leisure centres and in the local community.

We are looking for Recreation Assistants to join our friendly and professional team. You will be responsible for supervising and assisting the Leisure Centre customers using our facilities. We are looking for someone to be a proactive member of the team, and able to deliver excellent customer service at all times. You'll be responsible for regular cleaning, maintenance and preparation of areas and equipment as appropriate. You will be hard working and have a conscientious attitude. Excellent communication and social skills are necessary as you'll often be the first point of contact for customers.

We want our employees and customers to have the best experience possible, so if this sounds like you, we want to hear from you.

The good thing is that we provide you with full training and great potential for career progression, we have over 100 facilities across England and Wales – many of our staff have built successful careers with us because they love the having a positive impact in their local communities and enjoy the variety that the role provides.

Hours: 35 hours per week, Monday - Sunday (Rota basis)

• To supervise and assist the leisure centre customers
• To be a proactive member of the leisure centre team
• An ability and understanding of how to relate to customers of all ages and abilities and also to all levels of staff
• Deliver excellent customer service at all times
• To be able to work flexibly and understand instructions from managers
• To assist with the preparation, storage, resources and movement of equipment as required

We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind, so what can we offer you?

• My Staff Shop, our very own staff benefit scheme, gives employees access to a great range of benefits. Get discounts on cinema tickets, travel bookings, high street e-vouchers, gift cards, days out, leisure activities and your day to day spending.
• Discounted Staff membership (including family members)
• Incremental holidays
• Employee Assistance Programme - 24/7 confidential, independent and professional counselling.
• Company pension
• Various insurance and saving schemes
• Financial advice
• Cycle-to-work and Car Leasing tax-efficient schemes (salaried staff only)
• All this as well as fully funded training and career progression opportunities in a team working environment

Closing Date: 6th June 2025

Salary: Up to £22,993 per annum