Recreation Assistant - Casual - Moulsecoomb Community Leisure Centre

Freedom Leisure; Brighton; On-site; GBP 14,000 - 21,000; Full time

Benefits offered by this job

Staff membership discount

Employee Assistance Programme

Financial advice

Flexible working hours

Discounts via My Staff Shop

Paid annual leave

Potential permanent opportunities

Insurance & savings

Job summary

Freedom Leisure in the United Kingdom is seeking a Recreation Assistant to join our friendly team. In this casual role, you will supervise and support customers using our leisure facilities, ensuring they have a safe, enjoyable and positive experience.

You will carry out cleaning, maintenance and preparation of facilities and equipment to keep them safe and ready for use, delivering excellent customer service and acting as the first point of contact for customers with a reliable, proactive

Qualifications

• Strong communication and customer service skills are essential.
• Friendly, professional approach and positive attitude.
• Ability to work effectively as part of a team.
• Reliable, proactive and flexible mindset.
• Commitment to maintaining a safe and welcoming environment for all customers.

Responsibilities

• Supervise and support customers using leisure facilities to ensure a safe and enjoyable experience.
• Deliver excellent customer service at all times and uphold high standards in the centre.
• Assist with regular cleaning, maintenance and preparation of facilities and equipment.
• Be the first point of contact for customers and communicate clearly.

Skills

Strong communication

Customer service

Teamwork

Reliability

Flexibility

Safety awareness

Job description

Join the Energy at Freedom Leisure - Do Good Feel Good! At Freedom Leisure, we're all about positive vibes, great people and making a real impact. Yes, we run leisure and cultural facilities, gyms, and swimming pools - but at the heart of it all, it's our people who make the difference. As one of the UK's leading charitable leisure trusts, we're proud of our mission of Improving Lives Through Leisure. We're here to help communities live healthier, happier lives by making our centres welcoming, inclusive and accessible to everyone - because everyone deserves to feel good. We're all about delivering amazing customer service with a smile - every single day. We create spaces where people feel at home, supported and inspired. If you're passionate about helping others and love creating great experiences, you'll feel right at home with us. You don't need to be an expert to get started - we'll give you all the training and support you need. With over 130 centres across England and Wales, there's loads of room to grow. Many of our team have built amazing careers doing what they love, helping customers day-to-day and making people feel good. We're proud to be a workplace where everyone is welcome, valued and supported to thrive - because when our team reflects the communities we serve, we all grow stronger together. We are looking for a Recreation Assistant to join our friendly, professional team. In this role, you will be responsible for supervising and supporting customers using our leisure facilities, ensuring they have a safe, enjoyable and positive experience. As a proactive member of the team, you will deliver excellent customer service at all times while helping to maintain high standards throughout the leisure centre. Your duties will include the regular cleaning, maintenance and preparation of facilities and equipment to ensure they are safe, clean and ready for use. Excellent communication and interpersonal skills are essential, as you will often be the first point of contact for customers. We are looking for someone who is approachable, reliable and committed to providing outstanding service and contributing positively to the team.

Hours: Casual hours, as and when required.

• Strong communication and customer service skills
• A friendly, professional and positive approach
• Ability to work effectively as part of a team
• Reliable, proactive and flexible attitude
• Commitment to maintaining a safe and welcoming environment for all customers

We've developed a benefits package with you in mind, so what can we offer you?

• Discounted Staff Membership (including family members)
• Employee Assistance Programme: 24/7 confidential, independent and professional counselling
• Financial advice
• Flexible working hours
• My Staff Shop employee benefits scheme, offering discounts on cinema tickets, travel, high street e-vouchers, gift cards, days out, leisure activities and everyday spending
• Paid annual leave
• Potential permanent work opportunities
• Various insurance and savings schemes

Closing date: 6th November 2026

Salary: up to £12.71 per hour

At Freedom Leisure, we believe a diverse workforce strengthens our organisation and enhances the services we provide.

We welcome applications from suitably qualified candidates regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.