Recovery Worker (Ref:0026ZB)

TN United Kingdom; Penzance; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established charity seeks a compassionate Recovery Worker in Penzance to provide high-quality recovery care to clients facing drug, alcohol, and mental health challenges. This role involves creating personalized treatment plans, managing caseloads, and fostering meaningful relationships with clients. Join a dedicated team that impacts lives positively and supports over 100,000 individuals annually. If you are motivated, organized, and passionate about making a difference, this is the perfect opportunity for you.

Benefits

28 days annual leave plus bank holidays

Additional day off for birthday

Enhanced maternity, paternity, and adoption leave

2 days paid volunteer leave per year

Auto-enrollment into pension scheme

Access to Blue Light Card for savings

Flexible working options

Wellbeing support

Refer a Friend scheme with £500 bonus

Qualifications

• Experience in health, social care, or criminal justice settings.
• Ability to build and maintain effective relationships with clients.

Responsibilities

• Support clients in identifying their goals and treatment plans.
• Manage an active caseload and ensure continuity of care.

Skills

Communication Skills

Organizational Skills

Relationship Building

Customer Service

Resilience Under Pressure

Education

ONC/NVQ Level 3

Tools

IT Competence

Job description

All applicants must submit a CV along with a cover letter explaining why they should be considered for this role. Applications will not be accepted without a cover letter.

Please note: This role may close earlier than 11th May 2025 if we receive a high volume of applications, so we encourage you to apply as soon as possible.

Join our team as Recovery Worker in Penzance.

Are you a compassionate and motivated individual who wants to change people’s lives? Our team in Penzance is looking for a Recovery Worker to provide high-quality recovery care to a diverse client group. If you are enthusiastic, creative, and passionate about helping others, we’d love to hear from you.

As a leading charity supporting people with drug, alcohol, and mental health challenges, we operate over 80 services across England and Scotland, providing free and confidential support to more than 100,000 people each year. Find out more about us here.

We are part of a large integrated drug and alcohol service working with some of Cornwall's most excluded and disadvantaged people. Successful candidates will work as part of the adult community team, alongside in-house services including outreach, hospital, clinical, criminal justice, and a residential rehabilitation facility.

About the role

Our Recovery Workers play a vital role in supporting clients to identify their goals, ambitions, and passions. You’ll work with them to create the best treatment plan for their needs and guide them on their path to recovery.

This is a frontline role at WithYou, where you will provide continuity of care through effective partnership working, care coordination, key work responsibilities, and intervention delivery. You will manage an active caseload, connect quickly with clients, and ensure they are always treated with respect and dignity.

What we’re looking for

We’re seeking a compassionate and motivated individual with an exceptional ability to build meaningful relationships. You will have demonstrable experience working within health, social care, criminal justice, or other specialist settings, or a clear motivation for working in the drug and alcohol sector. A successful track record of providing efficient and reliable customer service is essential.

You will be highly organized, possess excellent communication skills, and be able to manage your time effectively. You will work collaboratively as part of a team to ensure a high-quality service. Above all, we are looking for someone passionate about our mission with a positive and engaging approach to clients and stakeholders.

A full job description and person specification are available upon request by emailing [e-mail].

• Attained ONC/NVQ level 3 or willing to achieve within 12 months
• Demonstrable experience of working or volunteering in health, social care, criminal justice, or other specialist settings
• Successful experience working or volunteering with people who have experienced substance misuse issues
• Have a driving license with access to a vehicle
• Ability to build and maintain effective relationships with clients and colleagues
• Ability to work effectively in a team, supporting others when needed
• Resilient under pressure and able to prioritize work
• Good oral and written communication skills
• IT competent
• Flexible with working hours occasionally
• Willing to support other With You locations as needed

As part of this role, you will be required to work occasional Saturdays.

About Company

WithYou provides free and confidential support, without judgment, to over 100,000 people annually experiencing challenges with drugs, alcohol, and mental health across England and Scotland.

Our name reflects who we are – a positive place where people can progress, connect, and receive friendly, expert help in a way that’s right for them.

Our staff team changes lives. If you’re passionate about helping people access support for issues with drugs, alcohol, and mental health, we’d love to hear from you.

DE&I

We are committed to building an inclusive culture that encourages, supports, and celebrates diverse voices and experiences. We recognize that representing the communities we serve is key to meeting our goals of radically improving lives. We welcome applications from underrepresented groups, including people with lived experience, disabilities, from racialized communities, LGBTQ+ individuals, all ages, and armed forces veterans.

We offer a guaranteed interview scheme for veterans and candidates with disabilities who meet all essential criteria, as part of our commitment to the Armed Forces Covenant and Disability Confident Employer programs. If you have a disability, learning difficulty, or medical condition that may affect your performance during the selection process, we will make reasonable adjustments to support you.

• 28 days annual leave plus bank holidays
• Additional day off for your birthday or a special occasion
• Enhanced maternity, paternity, and adoption leave
• 2 days paid volunteer leave per year
• Auto-enrollment into our pension scheme
• Access to a Blue Light Card for savings
• Flexible working options and wellbeing support
• Refer a Friend scheme offering a £500 bonus for successful referrals after 6 months’ probation