Recovery Worker (Ref: 0011ZA)

NHS; Wigan; On-site; GBP 23,000 - 32,000; Full time

Job summary

A forward-thinking organization is seeking a compassionate Recovery Worker to support individuals facing challenges with substance misuse. In this fulfilling role, you will work closely with clients to develop personalized recovery plans, ensuring their safety and well-being. You'll collaborate with a dedicated team and other social care providers to enhance client outcomes while maintaining accurate records. This position offers a chance to make a real difference in people's lives, providing the support they need to overcome their struggles. If you're passionate about helping others and eager to contribute to a positive community impact, this opportunity is perfect for you.

Benefits

28 days annual leave plus bank holidays

Extra day off for birthday

Enhanced maternity, paternity, and adoption leave

2 days paid volunteer leave per year

Auto-enrollment into pension scheme

Access to Blue Light Card for savings

Flexible working opportunities

Excellent Refer a Friend scheme

Qualifications

• Willingness to achieve ONC/NVQ level 3 within 12 months.
• Satisfactory enhanced DBS check required.

Responsibilities

• Provide support and advice to clients with substance misuse issues.
• Work with clients to create achievable recovery plans.
• Maintain accurate records and collaborate with other services.

Skills

Effective communication skills

Teamwork skills

Resilience under pressure

Organizational skills

Flexibility with working hours

Education

ONC/NVQ level 3

Job description

Job summary

As a Recovery Worker, you will be providing support and advice to people who are experiencing difficulties due to substance misuse.

Main duties of the job

You will work as part of a team with the aims of:

• Understanding your clients
• Keeping them safe
• Creating a plan they can achieve with your support
• Checking in with them and reviewing their progress
• Keeping accurate and timely records of your contact with them
• Working effectively with other social care providers (e.g., Housing) to cover all aspects of their successful recovery
• Continuously learning and reflecting to improve outcomes for your clients
• Supporting your colleagues across the service to deliver excellent care

About us

WithYou provides free and confidential support, without judgment, to more than 100,000 people every year experiencing challenges with drugs, alcohol, and mental health across England and Scotland. Our name reflects who we are - a positive place where people can progress, connect with others, and get friendly, expert help in a way that's right for them. Our staff team changes lives. If you're passionate about helping people get the support they need for issues with drugs, alcohol, and mental health, we'd love to hear from you.

Details

Date posted: 09 May 2025

Pay scheme: Other

Salary: £23,821 to £31,762 a year

Contract: Permanent

Working pattern: Full-time

Reference number: oc-1746712553-77S5Y

Job locations: Wigan, Wigan, WN1 1HR

Job description

Job responsibilities

If you have a compassionate nature and a genuine desire to help others, you could be just what we're looking for. You will have your own caseload, working as part of our team and alongside other social care services to identify how we can help. You will develop plans with your clients to help them get their lives back to where they want them to be. We are determined and always professional in our approach to each case, and we never judge — we're just here to help. There will be assessments to carry out and records to keep and update, as part of our professional commitment and service to our clients and commissioners. Our vibrant services in Wigan and Leigh provide support to people concerned about their own or someone else's alcohol or drug use. We have services in both locations, but much of our work is carried out in the local communities we serve. Check out what our Wigan and Leigh sites have to offer here! If you think this could be the career for you, take the first step and apply now to join our amazing team.

Please note, working hours for this position are Monday - Friday, 9am - 5pm, with some occasional work until 7pm on a rotational basis.

Benefits

• 28 days annual leave, plus bank holidays
• An extra day off for your birthday or a special occasion of your choice
• Enhanced maternity, paternity, and adoption leave
• 2 days paid volunteer leave per year
• Auto-enrollment into We Are With You's pension scheme
• Access to a Blue Light Card — giving you great savings on big high-street and online brands
• Flexible working opportunities and access to a range of services and resources to support your wellbeing
• Excellent Refer a Friend scheme offering a £500 bonus for successful referrals, subject to conditions

DE&I

We continue to build an inclusive culture that encourages, supports, and celebrates diverse voices and experiences. We welcome applications from underrepresented communities, including those with lived experience, disabilities, from racialized communities, LGBTQ+ individuals, all ages, and armed forces veterans. We provide a guaranteed interview scheme for veterans and disabled candidates who meet all essential criteria. We are committed to making reasonable adjustments during our selection process for candidates with disabilities or medical conditions.

Person Specification

Qualifications

• ONC/NVQ level 3 or willingness to achieve within 12 months
• Satisfactory enhanced DBS check (safeguarding requirement)

Desirable

• Driving license and access to a vehicle (preferred but not essential)

Experience

• Experience in health, social care, or related setting
• Ability to build and maintain effective relationships
• Teamwork skills and supportiveness
• Resilience under pressure and good organizational skills
• Effective communication skills (oral and written)
• Comfort with IT and digital media
• Flexibility with working hours and locations

Additional preferred experience

• Experience working with people who misuse substances
• Knowledge of health and safety, including high-risk assessments

Disclosure and Barring Service Check

This post requires a satisfactory DBS check due to safeguarding requirements.