Recovery Worker | Greater Manchester Mental Health NHS Foundation Trust

Greater Manchester Mental Health NHS Foundation Trust; Manchester; On-site; GBP 25,000 - 30,000; Full time

Job summary

A mental health service provider in Manchester is seeking a Recovery worker to support service users in their recovery journey. The role requires high-level communication skills, collaboration with multidisciplinary teams, and a commitment to promoting social inclusion and positive change. The position offers 27 days of annual leave, excellent pension benefits, and opportunities for personal development.

Benefits

27 days annual leave

Excellent pension

Cycle to work scheme

Wellbeing programme

Blue Light Card Discounts

Qualifications

• Experience in recovery practices and supporting service users.
• Ability to promote positive change and social inclusion.

Responsibilities

• Collaborate with the multi-disciplinary team to support patient recovery.
• Facilitate patient discharge and integration into the community.
• Ensure compliance with health and safety regulations.

Skills

High-level communication skills

Team collaboration

Support for service users

Time management

Job description

Overview

The Recovery worker will embrace the core values of the organisation and adopt the principles of Recovery. Promote safe practice; Value the aims of service users; Work in partnership and offer meaningful choice; Be optimistic about the possibilities of meaningful change; Value social inclusion.

Main Duties & Responsibilities

Heading

Duty/Responsibility

GMMH Values

• Demonstrate the values of GMMH

Communication

• To demonstrate high‑level communication skills.
• To establish and maintain robust communication networks with clients, carers, and other health care workers as well as external agencies.

Clinical

• To be an active member of the multi‑disciplinary team (MDT).
• To work predominantly with the ward social worker and the Occupational Therapist to support recovery and discharge in a timely manner.
• To support the MDT to facilitate discharge‑focused activities, including supporting services to apply for accommodation, continue to maintain bills and finances.
• To facilitate leave from the ward to support service users to attend accommodation for repairs and adaptations.
• To support service users in graded leave, escorting service users to and from their homes, in discussion with Occupational Therapist.
• To support service users to visit new accommodation options, including both housing and care homes.
• To encourage and support clients to collaborate in their treatment programme and recovery.
• To encourage self‑help as much as possible, promoting service users to maintain their skills and independence. This may include supporting service users to familiarise themselves with their community and to access services within their local area.
• To support with mobility assessments within service users' own accommodation under direct guidance of Physiotherapist.
• To support health promotion and encourage independent and healthier lifestyles. This includes supporting service users in attending health appointments in the community.
• To undertake planned interventions and feedback outcomes to MDT and document in paper/computer records in a professional and timely manner. This includes updating aspects of the physical health assessment tool.
• To be responsible for updating and completing the weekly reason to reside documents.
• To assist the service during times of need by supporting with escorting to appointments, completing patient observations, meal times, 1:1 sessions, de‑escalation and prevention and management of violence and aggression.

Clinical and Social Care Governance

• Ensure compliance with all Trust Policies and procedures.
• Support the quality standards relating to the service user and carer experience.
• To participate in post Incident Reviews, and subsequent learning events.

Policy / Service Improvement & Development

• To participate in the continuous improvement of the service.
• Identify unmet needs to support service planning and development in relation to role.
• Demonstrate the sharing of knowledge, skills, and attitudes to others.

Finance and Other Resources

• To ensure the effective use of resources, including the responsible use of petty cash.
• To exercise good personal time management, punctuality, and consistent, reliable attendance.

Human Resources

• Participate in the appraisal process.
• To participate in Line Management and Clinical Supervision according to policy.
• Clinical supervision provided by Occupational Therapist.
• Appraisal to take place along with OT and Ward Manager.
• Ensure compliance with all Trusts policies and procedures.
• To work predominantly Monday to Friday within normal business hours.

Service User, Carer and Stakeholder Involvement

• To promote recovery and social inclusion with service users and carers by co‑designing and co‑delivering the therapeutic intervention.
• Promote service user and, where appropriate, relative and carer involvement in recovery plans.
• Promote user and carer involvement in services, including completing carer and service user questionnaires and ensuring welcome information is sent to carers when service users are admitted and that this contact is documented.

Learning, Education and Personal Development

• To take responsibility for own learning and development.
• To have an awareness of different types of learning opportunities, to develop self in line with job role.
• To share, reflect and promote a learning environment and culture within the team which supports the professional development and effectiveness of the team.
• To support the development of new staff, students, and volunteers.
• To engage with AHP support worker apprentice programme.

Safeguarding Children and Vulnerable Adults

• To adhere to the principles of safeguarding of children and vulnerable adults in line with Trust Policy and reporting local procedures.
• Ensure mandatory training is kept up to date.

Equal Opportunities, Equality and Diversity and Dignity in Care and Work

• To carry out all duties and responsibilities of the Recovery worker in accordance with the Trust’s Equal Opportunities, Equality and Diversity and Dignity in care and work policies.
• To avoid unlawful discriminatory behaviour and actions when dealing with colleagues, service users, members of the public and all other stakeholders.
• To promote awareness of and respect for equality and diversity and dignity in care and work in accordance with Trust policies and procedures.
• To treat all staff, patients, service users, NHS contractors and the public with dignity and respect always.

Information Governance & Data Quality

• To access only information, whether paper, electronic or in other media, which is authorised to you as part of your duties.
• Not to communicate to anyone outside or inside the NHS, information relating to patients, service users, staff, contractors or information of a commercially sensitive nature, unless done in the normal course of carrying out the duties of the Recovery worker and with the appropriate permission.
• To maintain high standards of quality in corporate and clinical record keeping ensuring information is always recorded accurately, appropriately and kept up to date, and that notes are countersigned.
• To ensure compliance with the GMMH Information Governance Policy.
• To ensure compliance with confidentiality policies and procedures for self and team members.
• Understand and fully utilise the IT systems for health services.

Infection Control

• To protect service users, visitors and employees against the risk of acquiring health care associated infections by consistently observing Trust Infection Prevention and Control Policies and procedures and best practice guidance to maintain high standards of Infection Prevention and Control.

Health, Safety and Security

• To comply with all the service security requirements within the context of being a lone practitioner when off the inpatient unit, ensuring that your mobile phone is always switched on and charged up.
• To fulfil Trust mandatory training requirements, including PMVA training as per policy.
• To be aware of own personal limitations and seek appropriate advice.
• To take reasonable care of the health and safety of yourself and other persons who may be affected by your acts or omissions at work and to co‑operate with the Trust in adhering to statutory and departmental safety regulations.
• Not to intentionally or recklessly misuse or interfere with anything provided in the interests of health safety or welfare e.g. misuse of equipment.
• To ensure any complaints, incidents, accidents or other untoward occurrences or near miss involving patients, service users, carers, staff, contractors or members of the public, are reported and recorded using the Trust Incident reporting system.
• Ensure an up‑to‑date knowledge of all relevant legislation relating to the remit of the service, i.e. Safeguarding children and adults, Caldicott, Health and Safety at work etc, as appropriate to role.

Trust Mandatory On‑Going Requirements - to be met by the candidate after commencing in post, these will not be assessed at the recruitment stage

• To ensure your day‑to‑day activities embrace sustainability and reduce the impact upon the environment by minimising waste and maximising recycling; saving energy; minimising water usage and reporting electrical faults, water leakages or other environmental concerns to the facilities department or their line manager.
• To contribute to the control of risk and to report any incident, accident or near miss.
• To ensure your compliance with mandatory and essential training requirements.

Staff Benefits

• Pay Enhancements:
• Band
• Saturday (midnight to midnight) and any weekday after 8pm and before 6am
• All time on Sundays and Public Holidays (midnight to midnight)
• Time plus 47%
• Time plus 94%
• Time plus 41%
• Time plus 83%
• Time plus 35%
• Time plus 69%
• Time plus 30%
• Time plus 60%
• 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
• Excellent pension
• Cycle to work scheme
• Salary sacrifice car scheme
• Wellbeing programme
• Blue Light Card Discounts
• fuelGenie Fuel Cards (for applicable roles)

This advert closes on Wednesday 29 Oct 2025.