Recovery Worker (Community Drug and Alcohol Service(Ref:0081ZB)

We Are With You; Truro; On-site; GBP 10,000 - 40,000; Full time

Job summary

A community support organization is seeking a compassionate Recovery Worker in Falmouth. You will support clients in achieving their recovery goals and manage caseloads while providing quality care. A strong background in health or social care is essential. This role offers benefits like 28 days of annual leave and flexible working options.

Benefits

28 days annual leave

Extra day off for birthday

Enhanced maternity/paternity leave

Paid volunteer leave

Pension scheme enrollment

Discounts with Blue Light Card

Flexible working opportunities

Refer a Friend scheme with bonus

Qualifications

• Demonstrable experience working in health, social care, or related area.
• Ability to develop meaningful relationships with clients.
• Exceptional customer service skills.

Responsibilities

• Support clients in identifying goals and creating treatment plans.
• Manage an active caseload and connect effectively with clients.
• Ensure clients are treated with respect and dignity.

Skills

Compassion

Relationship building

Communication skills

Organisational skills

Education

ONC/NVQ level 3

Job description

Recovery Worker (Community Drug and Alcohol Service)

Are you a compassionate and motivated individual who wants to change people's lives? Our team in Falmouth is looking for a Recovery Worker to join them in providing high-quality recovery care to a diverse client group. If you are enthusiastic, creative and passionate about helping others, we'd love to hear from you.

Main duties of the job

This is a frontline role at WithYou, where you will provide continuity of care through effective partnership working, care coordination, key work responsibilities, and intervention delivery. You will manage an active caseload, connecting quickly with clients and ensuring they're always treated with respect and dignity.

About us

WithYou provides free and confidential support, without judgement, to more than 100,000 people every year experiencing challenges with drugs, alcohol and mental health across England and Scotland. Our name reflects who we are - a positive place where people can progress, connect with others and get friendly, expert help in a way that's right for them. Our staff team changes lives. If you're passionate about helping people get the support they need for issues with drugs, alcohol and mental health, we'd love to hear from you.

Job responsibilities

As a Recovery Worker, you will support clients to identify their goals, ambitions, and passions. You'll work with them to create the best treatment plan for their needs and to guide them on their path to recovery. You will be required to support the Falmouth area and work occasional Saturdays.

Benefits

• 28 days annual leave, plus bank holidays
• An extra day off for your birthday or a special occasion of your choice
• Enhanced maternity, paternity and adoption leave
• 2 days paid volunteer leave per year
• Auto-enrollment into We Are With You's pension scheme
• Access to a Blue Light Card - giving you great savings on big high-street and online brands
• Flexible working opportunities and access to a range of services and resources to support you with your wellbeing
• We have an excellent Refer a Friend scheme which offers you a £500 bonus for any recommendations, any role!

DE&I

We continue to build an inclusive culture that encourages, supports and celebrates the diverse voices and experiences of our staff. We know that representing the communities we serve is key to us meeting our vision of a future where everyone lives a life free from the harm associated with drugs and alcohol. We welcome the unique contributions that you can bring and we encourage people from underrepresented communities and backgrounds to apply to join our team.

Person Specification

Qualifications

• Have attained ONC/NVQ level 3 or be willing to achieve this within 12 months.
• Have a driving license with access to a vehicle.

Experience

• We're looking for a compassionate and motivated individual, with an exceptional ability to build meaningful relationships.
• You will have demonstrable experience working within the health, social care, criminal justice or other specialist setting, or a clear motivation for wanting to work in the drug and alcohol sector.
• A successful track record of providing efficient and reliable customer service is essential.
• You will be highly organised, have excellent communication skills, and be able to manage your time effectively.
• You will work collaboratively as part of a team to ensure a high-quality service is maintained.
• Above all, we are looking for someone who is passionate about what we do and has a positive and engaging approach to our clients and key stakeholders.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.