Recovery Worker (Community Drug and Alcohol Service(Ref:0081ZB)

NHS; Truro; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading healthcare organization in Falmouth is seeking a compassionate Recovery Worker to provide support for individuals facing drug and alcohol challenges. In this frontline role, you will manage a caseload and help clients create effective treatment plans. Ideal candidates will have a background in health or social care and strong relationship-building skills. This position offers benefits like 28 days of annual leave and flexible working opportunities.

Benefits

28 days annual leave plus bank holidays

Extra day off for birthday

Enhanced maternity and paternity leave

Paid volunteer leave

Pension scheme enrollment

Blue Light Card access

Flexible working opportunities

Refer a Friend scheme with bonuses

Qualifications

• Experience working in health, social care, or criminal justice settings.
• Successful experience with substance misuse clients.
• Ability to maintain effective relationships.

Responsibilities

• Provide continuity of care through partnership working.
• Manage an active caseload of clients.
• Support clients in creating treatment plans.

Skills

Compassion

Relationship building

Organization

Communication

Customer service

Education

ONC/NVQ level 3

Job description

Overview

Recovery Worker (Community Drug and Alcohol Service) – Ref:0081ZB

Are you a compassionate and motivated individual who wants to change people’s lives? Our team in Falmouth is looking for a Recovery Worker to join them in providing high-quality recovery care to a diverse client group. If you are enthusiastic, creative and passionate about helping others, we'd love to hear from you.

Main duties of the job

This is a frontline role at WithYou, where you will provide continuity of care through effective partnership working, care coordination, key work responsibilities, and intervention delivery. You will manage an active caseload, connecting quickly with clients and ensuring they are always treated with respect and dignity.

About us

WithYou provides free and confidential support, without judgement, to more than 100,000 people every year experiencing challenges with drugs, alcohol and mental health across England and Scotland. Our name reflects who we are - a positive place where people can progress, connect with others and get friendly, expert help in a way that\'s right for them. Our staff team changes lives. If you\'re passionate about helping people get the support they need for issues with drugs, alcohol and mental health, we\'d love to hear from you.

Job responsibilities

Please refer to the linked job description to support your application. All applicants must submit a CV along with a cover letter explaining why they should be considered for this role. Applications will not be accepted without a cover letter. Please note: the closing date 17th October 2025; however, it may close earlier than the stated deadline if we receive a high volume of applications, so we encourage you to apply as soon as possible.

Join our team as a Recovery Worker in Falmouth. As a leading charity supporting people with drug, alcohol, and mental health challenges, we operate over 80 services across England and Scotland, providing free and confidential support to more than 100,000 people each year. Find out more about us here.

About the Role: Our Recovery Workers play a vital role in supporting clients to identify their goals, ambitions, and passions. You\'ll work with them to create the best treatment plan for their needs and to guide them on their path to recovery. You will be required to support the Falmouth area and may be required to work occasional Saturdays.

Benefits

• 28 days annual leave, plus bank holidays
• An extra day off for your birthday or a special occasion of your choice
• Enhanced maternity, paternity and adoption leave
• 2 days paid volunteer leave per year
• Auto-enrollment into We Are With You\'s pension scheme
• Access to a Blue Light Card - giving you great savings on big high-street and online brands
• Flexible working opportunities and access to a range of services and resources to support you with your wellbeing
• Refer a Friend scheme with a £500 bonus for each successful referral (subject to probation requirements)

Equality, Diversity & Inclusion (DE&I)

As an organisation, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices and experiences of our staff. We welcome contributions from underrepresented communities and backgrounds, including people with lived experience, people with disabilities, people from racialised communities, LGBTQ+ people, people of all ages and armed forces veterans. We offer a guaranteed interview scheme for veterans and for candidates with a disability who meet essential criteria. If you have a disability, a learning difficulty such as dyslexia or a medical condition affecting selection, we will make reasonable adjustments to enable you to perform at your best.

Qualifications

• Have attained ONC/NVQ level 3 or be willing to achieve this within 12 months.
• Have a driving license with access to a vehicle. You will need to ensure business use is added to your insurance policy.

Experience

• We\'re looking for a compassionate and motivated individual, with an exceptional ability to build meaningful relationships.
• You will have demonstrable experience working within the health, social care, criminal justice or other specialist setting, or a clear motivation for wanting to work in the drug and alcohol sector.
• A successful track record of providing efficient and reliable customer service is essential.
• You will be highly organised, have excellent communication skills, and be able to manage your time effectively.
• You will work collaboratively as part of a team to ensure a high-quality service is maintained.
• Above all, we are looking for someone who is passionate about what we do and has a positive and engaging approach to our clients and key stakeholders.
• Have demonstrable experience of working or volunteering in health, social care, criminal justice, or other specialist setting
• Successful track record of working or volunteering with people who have experienced substance misuse issues
• Have the ability to build and maintain effective relationships with clients and colleagues alike
• Be able to work effectively in a team, supporting others when needed
• Be resilient under pressure and able to prioritise your work
• Have good oral and written communication skills
• Be IT competent
• Able to be flexible with your working hours on occasion
• Be happy to support other With You locations when needed

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.