Recovery Worker (Community Drug and Alcohol Service(Ref:0080ZB)

NHS; Truro; On-site; GBP 24,000 - 30,000; Full time

Job summary

A leading healthcare provider in Truro is seeking a compassionate Recovery Worker to provide high-quality care to clients affected by drug and alcohol challenges. In this role, you will manage a caseload, create treatment plans, and work within a supportive team. Candidates must have relevant qualifications and the ability to build meaningful relationships with clients. This position includes various benefits and flexible working opportunities.

Benefits

28 days annual leave plus bank holidays

Birthday day off

Enhanced parental leave

Paid volunteer leave

Pension scheme

Blue Light Card discounts

Flexible working

Refer a Friend bonus

Qualifications

• Experience in health, social care, or criminal justice setting is beneficial.
• Ability to engage and motivate clients effectively.
• Reliable customer service skills are essential.

Responsibilities

• Provide continuity of care and manage caseload effectively.
• Support clients in identifying their goals and creating treatment plans.
• Work collaboratively with a multi-disciplinary team.

Skills

Compassionate approach

Exceptional relationship building

Organizational skills

Excellent communication

Team collaboration

Education

ONC/NVQ level 3

Job description

Recovery Worker (Community Drug and Alcohol Service)

Are you a compassionate and motivated individual who wants to change people's lives? Our team in Truro is looking for a Recovery Worker to join them in providing high-quality recovery care to a diverse client group. If you are enthusiastic, creative and passionate about helping others, we'd love to hear from you.

Main duties of the job

This is a frontline role at WithYou, where you will provide continuity of care through effective partnership working, care coordination, key work responsibilities, and intervention delivery. You will manage an active caseload, connecting quickly with clients and ensuring they're always treated with respect and dignity.

About us

WithYou provides free and confidential support, without judgement, to more than 100,000 people every year experiencing challenges with drugs, alcohol and mental health across England and Scotland. Our staff team changes lives. If you're passionate about helping people get the support they need for issues with drugs, alcohol and mental health, we'd love to hear from you.

Job responsibilities

We are part of a large integrated drug and alcohol service working with some of Cornwall's most excluded and disadvantaged people. Successful candidates will work as part of the adult community team, alongside in-house services which include outreach, hospital, clinical, criminal justice and a residential rehabilitation facility. Our Recovery Workers play a vital role in supporting clients to identify their goals, ambitions, and passions. You'll work with them to create the best treatment plan for their needs and to guide them on their path to recovery. As part of this role, you will be required to work occasional Saturdays.

Benefits

• 28 days annual leave, plus bank holidays
• An extra day off for your birthday or a special occasion of your choice
• Enhanced maternity, paternity and adoption leave
• 2 days paid volunteer leave per year
• Auto-enrollment into We Are With You's pension scheme
• Access to a Blue Light Card - giving you great savings on big high-street and online brands
• Flexible working opportunities and access to a range of services and resources to support you with your wellbeing
• We have an excellent Refer a Friend scheme which offers you a £500 bonus for any recommendations, any role!

Diversity and Inclusion

We continue to build an inclusive culture that encourages, supports and celebrates the diverse voices and experiences of our staff. We welcome the unique contributions that you can bring and we encourage people from underrepresented communities and backgrounds to apply to join our team.

Person Specification

Qualifications

• Have attained ONC/NVQ level 3 or be willing to achieve this within 12 months
• Have a driving license with access to a vehicle.

Experience

• We're looking for a compassionate and motivated individual, with an exceptional ability to build meaningful relationships.
• You will have demonstrable experience working within the health, social care, criminal justice or other specialist setting, or a clear motivation for wanting to work in the drug and alcohol sector.
• A successful track record of providing efficient and reliable customer service is essential.
• You will be highly organised, have excellent communication skills, and be able to manage your time effectively.
• You will work collaboratively as part of a team to ensure a high-quality service is maintained.
• Above all, we are looking for someone who is passionate about what we do and has a positive and engaging approach to our clients and key stakeholders.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.