Recovery Worker Closing Date: September 30, 2026

Gordonmoody; Redditch; Hybrid; GBP 21,000 - 27,000; Full time

Job summary

Gordon Moody in Redditch is seeking a Recovery Worker to support residents through rehabilitation and ongoing recovery. You will work closely with residents, therapists, and partner agencies to tailor care plans and ensure individuals receive the necessary support to recover and thrive.

The role requires experience in addiction services, NVQ Level 3 in Health & Social Care (or working towards it), and a compassionate approach to helping vulnerable people.

Qualifications

• NVQ Level 3 in Health & Social Care or equivalent.
• Experience supporting individuals in recovery-focused settings.
• Ability to work with vulnerable people with empathy and professionalism.

Responsibilities

• Provide one-to-one support and coordinate individual care plans.
• Help residents register with GPs, access benefits, and attend appointments.
• Facilitate and support recovery-focused group sessions.
• Carry out health and safety checks, room inductions, and drug/alcohol testing.
• Liaise with external services to ensure smooth transitions after treatment.
• Keep accurate records using the care management system.

Skills

Strong communication

Care coordination

Record-keeping IT

Safeguarding & risk

Group facilitation

Flexible shifts

Working with vulnerable people

Education

NVQ Level 3 in Health & Social Care

Working towards NVQ Level 3

Tools

Care management system

Job description

At Gordon Moody, we believe in second chances and building lives free from gambling harm. As the UK’s leading charity for gambling- related harm support, we offer specialist residential treatment and holistic care to those most affected.

For more than 50 years, we have been a trusted leader in gambling addiction recovery, combining specialist expertise with a deep commitment to transforming lives. Our evidence-based approach delivers measurable outcomes and industry-leading success rates, helping individuals achieve meaningful and lasting recovery.

At the heart of everything we do is a people-first philosophy, providing compassionate, personalised support tailored to each person’s unique journey.

We also recognise that recovery is deeply personal, which is why we offer a discreet, professional, and respectful environment where individuals can rebuild their lives with confidence, dignity and trust.

The Role

We’re looking for a Recovery Worker to support individuals through their rehabilitation journey. You’ll work closely with residents, therapists, and partner agencies to ensure each person receives the tailored care they need to recover and thrive.

Key Responsibilities

• Provide one-to-one support and coordinate individual care plans
• Help service users register with GPs, access benefits, and attend appointments
• Facilitate and support recovery-focused group sessions
• Carry out health & safety checks, room inductions, and drug/alcohol testing
• Liaise with external services to ensure a smooth transition after treatment
• Keep accurate records using our care management system

What We’re Looking For

• Previous experience with addiction services (gambling, alcohol, substance or a neuropsychological disorder)
• NVQ Level 3 in Health & Social Care / Adult Care (or working towards it)
• Ability to work with vulnerable people in a supportive way
• Group facilitation or therapeutic support skills
• Strong communication and care coordination
• IT skills and confident with record-keeping
• Familiarity with safeguarding and risk management
• Flexible approach to shift work (includes some weekends)
• Interested in working within a therapy-based setting for gambling addiction.

We help people to reclaim and rebuild their lives free from gambling-related harm in safe, supported environments by providing the most effective therapies, interventions, and counselling possible.

If you’re looking for a rewarding career where your work can make a genuine and lasting difference to the lives of others, we’d love to hear from you.

Based in Redditch, 35-hour week, shift rota between the hours of 8am and 8pm including some weekend work.

Applicants must have the right to work in the UK, as we are unable to provide sponsorship for this role.