Recovery Worker

Social Interest Group; London Borough of Croydon; On-site; GBP 24,000 - 33,000; Full time

Job summary

Social Interest Group in Croydon is recruiting a Recovery Worker to provide person-centred support in a 24/7 accommodation service for females with forensic mental health needs. You will work to help residents overcome challenges through tailored plans and proactive engagement.

The role requires resilience, teamwork, and a commitment to trauma-informed practice, safeguarding, and collaborative work with partners. You will contribute to residents’ progress and safer community re-entry.

Qualifications

• Experience supporting women with forensic mental health needs and risk management.
• Ability to manage own caseload and prioritise tasks using initiative.
• IT proficiency and ability to learn new software; basic Microsoft experience.
• Understanding of key legislation and best practice in mental health, safeguarding and social care.
• Strong communication, cultural awareness, self-awareness and openness to feedback.
• Aligned with values: Ambition, Empowerment, Inclusivity, Transparency.

Responsibilities

• Being the main support worker for a group of residents, helping to create and update their support and risk plans.
• Plan, run and engage in activities such as games, celebrations, and movies or out of service activities such as planned days out to encourage social interaction while confidently lone working and managing the service.
• Help residents understand their rights, build confidence and become more independent as they return to the community.
• Notice when someone's mental health is getting worse and take action to stop things from reaching a crisis.
• Follow safeguarding procedures and report any concerns when needed.
• Support residents with taking their medication and keep accurate records. Build good working relationships with colleagues and outside agencies.

Skills

Caseload management

Time management

Forensic mental health experience

IT Proficiency

Microsoft Office

Safeguarding knowledge

Risk management

Job description

Please note, due to the nature of the service, it is an occupational requirement that the post holder is female and the post is therefore exempt from the provisions of the Equality Act 2010 in terms of Schedule 9, Part 1, and Paragraph 1 of the Act.

Job Title

Recovery Worker

Location

Based within Croydon. Please be kindly aware there is no step free access at this location and some of our other sites.

Salary

£28,800

Shift Pattern

37.5 hours per week, Monday to Sunday, working 12.5 hour shifts on a rota 08:00 - 20:30. You may be required to work outside these hours as well as bank holidays in line with the needs of the service.

About the Role

We're hiring a Recovery Worker to join the team in Croydon which is a 24/7 accommodation service which provides high support to females with forensic mental health needs, complex needs and dual diagnosis. In this role, you will be at the forefront of providing person centred support, to help our residents overcome personal challenges, and meet their desired goals/outcomes. You will do this through various support plans and interventions, running and participation of activities, and working alongside various internal and external partners.

Key Responsibilities Include

• Being the main support worker for a group of residents, helping to create and update their support and risk plans.
• Plan, run and engage in activities such as games, celebrations, and movies or out of service activities such as planned days out to encourage social interaction while confidently lone working and managing the service.
• Help residents understand their rights, build confidence and become more independent as they return to the community.
• Notice when someone's mental health is getting worse and take action to stop things from reaching a crisis.
• Follow safeguarding procedures and report any concerns when needed.
• Support residents with taking their medication and keep accurate records. Build good working relationships with colleagues and outside agencies.

About You

We're looking for someone who has a genuine passion and felt purpose to help people who may be facing multiple disadvantages, to contribute towards our mission of empowering independence through trauma informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets. We're looking for someone who is a team player and driven to provide high quality, tailored support to our residents, with the ability to build rapport and trust with others. You will be an effective communicator who can build impactful connections with people from all backgrounds, valuing equality, diversity and inclusion. You'll be compassionate, supportive and empowering, with the ability to form positive and motivating relationships.

• Due to the nature of the service, it is an occupational requirement that the post holder is female
• Ability to manage own caseload and determine priorities with time management with the ability to use your own initiative
• Experience supporting women with forensic mental health needs, with a solid understanding of risk management, rehabilitation and recovery focused practice
• IT Proficiency, ability to learn new software programs, basic Microsoft experience
• Understanding of key legislation and best practice in mental health, safeguarding, and social care.
• Cultural awareness, Self-awareness, and ability to identify personal growth areas and take feedback
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hos