Recovery Support Workers (Mental Health)

CapitalBridge Advisers; Birmingham; On-site; GBP 12,000 - 25,000; Full time

Job summary

CapitalBridge Advisers is seeking compassionate Recovery Support Workers for their new Recovery House in Birmingham. In this pivotal role, you will support mental health service users, ensuring high-quality care while working closely with NHS partners. Applicants with experience in regulated environments are encouraged to apply. The role includes shifts and a variety of staff benefits, fostering a supportive and diverse workplace.

Benefits

Defined contribution pension scheme

Employee Assistance Programme

Cycle to work scheme

Comprehensive training programme

Qualifications

• Experience in delivering person-centred mental health support.
• Experience in a CQC regulated environment.
• Ability to maintain a high-quality service quickly.

Responsibilities

• Support the delivery of a 24/7 mental health service.
• Engage in de-escalation of mental health crises.
• Ensure compliance with CQC standards.

Skills

Communication

Crisis De-escalation

Person-Centred Care

Job description

Recovery Support Workers (Mental Health) - Recovery House

Birmingham, West Midlands

Salary: £24,570 (£12,285 pro rata for 18.75 hours positions)

Hours: 37.5 or 18.75 hours per week

The Recovery House is a brand new, exciting and innovative service for Birmingham Mind and is an opportunity to create a flagship standard of support and care for those in mental health crisis. The Recovery House is commissioned by the Birmingham and Solihull Mental Health Trust and is part of their Urgent Care pathway. Working closely with the Recovery House Team, the role is pivotal to the effective and safe delivery of the service.

About The Role

The role of Recovery Support Worker will work as part of a team in our regulated services and is an important role for the delivery of recovery-based and prevention services within Birmingham Mind.

The role will be central to the smooth running of the 24/7 service provided by Recovery House.

You will support the Waking Night team of Recovery Support Workers in providing a continuous and safe delivery of support, always ensuring high quality and person-centred care. Ensuring that compliance and adherence to CQC standards is upheld and provide appropriate information to managers. You will work in a person-centred way alongside colleagues an NHS clinical partners to de-escalate mental health crisis and help service users to return home and be pivotal in the provision of a welcoming, calm and safe environment.

The Recovery Support Worker will support the team in mobilising the service and work in a way that conforms with the expectations of the CQC, NHS and Birmingham Mind standards. You will take an active part in all appropriate meetings and create and implement service user assessments and support practices.

About You

You will need to be skilful in quickly developing strong relationships with users of the service and able to support the de-escalation of crisis and the provision of a calm and supportive environment; delivering person centred interventions.

We are looking for someone who experience in delivering services in a CQC regulated residential or supported living environment, who has experience of working in partnership with key stakeholders and partner organisations. You will be knowledgeable in and committed to the Recovery Model "of mental health support and be experienced in delivering person centred care. You will be able to provide a caring and compassionate care to service users, with the ability to provide and maintain a high-quality environment at short notice.

This role will involve working on a rota, including some evenings and weekends.

Staff benefits include an attractive defined contribution pension scheme, PayCare, which offers employees affordable cover for a range of healthcare treatments, an Employee Assistance Programme that includes free counselling, a cycle to work scheme, and a comprehensive training programme.

Birmingham Mind is extremely proud to have a diverse workforce that is reflective of the communities that we work with. We strongly encourage applications from individuals with lived experience of mental health challenges as their perspectives enrich our teams. We are also committed to changing the ethnic diversity of our management team and particularly encourage applicants from minority communities to apply for this role.

Our people are key to the success of the organisation, and we are recognised as both a Mindful Employer as well as achieving Gold standard success in Investors in People. We welcome applications from people who have experienced mental health difficulties.

Closing date for applications is Sunday 13 July 2025

Interviews will take place on a date to be confirmed

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