Recovery Support Worker

South West London and St Georges Mental Health NHS Trust; Springfield Village; On-site; GBP 34,000 - 37,000; Full time

Job summary

South West London and St Georges Mental Health NHS Trust is seeking a Recovery Support Worker to support patients in their recovery journey within our mental health services. The role involves person-centred care, working under supervision and contributing to team care plans.

You will engage in psychosocial activities, promote healthy lifestyles, and work in partnership with patients, families and the multidisciplinary team to deliver safe, compassionate care.

Qualifications

• Registered Nursing Associate on the NMC register.
• English and Mathematics basic qualifications (e.g. GCSE or Level 2 in Functional skills).
• Experience in different clinical care settings and with multidisciplinary teams.

Responsibilities

• Always acting professionally and adhere to Trust policies.
• Using knowledge to make evidence-based decisions and solve problems in the best interests of the people they care for.
• Providing care that is person-centered, safe, compassionate and putting people first.
• Monitoring the condition and health needs of people within their care on a continual basis in partnership with people, families and carers.
• Communicating effectively with colleagues, providing clear verbal, digital or written information and instructions when sharing information, delegating or handing over responsibility for care.
• Communicating effectively with patients when delivering care and providing advice where appropriate.
• Recognizing and reporting any situations, behaviours or errors that could result in poor care outcomes.
• Understand, encourage and complete the necessary paperwork to enable discharge/transfers in a safe and timely manner.
• Recognizing and value patients and service users as individuals, acknowledging the importance of always maintaining the patient/service users respect and dignity and ensure that the care provided respects equality and diversity.
• Contributing to the development of care plans that reflect patients/service user needs, working in partnership with patients/service users, wider MDT and friends/relatives/significant others.
• Escalating any concerns to relevant Health Care Professionals.

Skills

Relationship building

Communication

Patient care

Team coordination

Education

NMC Nursing Associate registration

GCSE English & Maths

Tools

ECG

Vital Signs

Phlebotomy

Job description

South West London and St Georges Mental Health NHS Trust

Recovery Support Worker

The closing date is 22 November 2026

The Nursing Associate contributes to the health and wellbeing of patients and service users and applies across all health and care settings. The Nursing Associate will deliver high quality, personalized, safe, compassionate care in the best interest of people. The Nursing Associate is equipped with the knowledge, understanding, skills, attitudes and behaviours across the fields of nursing, providing holistic care and support for people of all ages in a variety of settings.

The Nursing Associate works independently under the leadership of registered nurses, working within the sphere of nursing. The Nursing Associate recognises and works within limits of their competence. The Nursing Associate works to a nationally recognized code of conduct and is registered with Nursing and Midwifery Council (NMC).

Main duties of the job

Main Duties:

• Supporting people to improve and maintain their mental, physical, behavioural health and wellbeing.
• Active involvement in the prevention of and protection against disease and ill health. SLP February 2019
• Engage in public health, community development, and in the reduction of health inequalities.
• Implementing the principles of 'recovery': encouraging and supporting patients'/service users to engage with healthy lifestyles, facilitating psychosocial activities and other activities of their interest. Where appropriate contributing to psychological interventions under the guidance of a registered professional.
• Advocating for patients/service users' needs and rights within Trust policy.
• Encouraging and empowering individuals to have an optimum level of responsibility for their individual programme of care.

About us

We are Proud to Belong at South West London and St George's Mental Health NHS Trust.

We have expert services, a rich history and a clear commitment to providing the best quality care for those with mental ill-health. The Care Quality Commission already rates our services as 'good' - we aspire to be 'outstanding'.

This is a great time to join us. We are transforming the way we care for our communities to support our mission of Making Life Better Together. We have built two brand new mental health facilities at Springfield University Hospital, which are amongst the best in the world. More developments are planned across our sites and services.

We are inclusive and diverse and strive to be actively anti racist. We want to attract people from all backgrounds and experiences to enrich the work we do together. We are proud to co-produce and involve our local communities in all that we do.

We offer flexible working, career development and a varietyofbenefits to enable a positive, welcoming environment in which our people and their careers can thrive.

Unless expressly stated in the job advert the role is not subject to sponsorship, please be advised that all offers of employment are subject to evidence of right to work in the UK.

Job responsibilities

Always acting professionally and adhere to Trust policies

Using knowledge and experience to make evidence-based decisions and solve problems in the best interests of the people they care for.

Providing care that is person-centered, safe, compassionate and putting people first.

Monitoring the condition and health needs of people within their care on a continual basis in partnership with people, families and carers.

Communicating effectively with colleagues, providing clear verbal, digital or written information and instructions when sharing information, delegating or handing over responsibility for care.

Communicating effectively with patients when delivering care and providing advice where appropriate.

Recognizing and reporting any situations, behaviours or errors that could result in poor care outcomes.

Understand, encourage and complete the necessary paperwork to enable discharge/transfers in a safe and timely manner.

Recognizing and value patients and service users as individuals, acknowledging the importance of always maintaining the patient/service users respect and dignity and ensure that the care provided respects equality and diversity.

Contributing to the development of care plans that reflect patients/service user needs, working in partnership with patients/service users, wider MDT and friends/relatives/significant others.

Escalating any concerns to relevant Health Care Professionals.

Use of Artificial Intelligence (AI) in job applications

If you have used AI to support the preparation of your application, please briefly indicate how it was used within your supporting statement or application form.

Please remember, your application is your opportunity to tell us about your skills, experience and motivation for the role. We encourage applicants to complete their application and supporting statement in their own words wherever possible. We recognise that AI tools can be helpful in supporting accessibility, and for improving spelling, grammar and structure.

Applications that rely heavily on AI-generated content can become generic and fail to accurately reflect an applicant's individual experience. Applications that clearly demonstrate your own voice, reflections and experiences are often the most effective and help us better understand your suitability for the role.

Please be aware that information provided in your application and supporting statement may be explored further during the selection process. It is important that all applications accurately represent your own knowledge, skills and experience.

Training & Qualifications

• Registered Nursing Associate on the NMC register.
• English and Mathematics basic qualifications (eg GCSE at Grade C or above or evidence of Level 2 in Functional skills for numeracy and literacy)

Experience

• Understanding of the scope of the role of the Nursing Associate in context of the nursing and interdisciplinary team and the organisation, and how the role may contribute to service development
• Understands and acts in line with NMC professional standards for practice contained within The Code.
• Knowledge of when to seek advice and escalation to the appropriate professional for expert help and advice.
• Experience in different clinical care settings
• Experience in supervision of staff

Skills & Abilities

• Ability to develop effective and appropriate relationships with people, their families, carers and colleagues.
• Able to provide quality care that is responsive to service user's needs, with supervision available but not always present, and acting on own initiative, within protocols, policies and care plans.
• Able to plan and co-ordinate and prioritise own and team work within a shift system.
• Communications skills - receiving and conveying sensitive information, with staff and with service users and able to keep accurate records. Knowing when to escape concerns and to whom
• Training and experience in specialist skills such as ECG, Vital Signs, Phlebotomy
• Experience in facilitating groups

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

South West London and St Georges Mental Health NHS Trust

£34,186 to £37,389 a yearper annum inclusive of inner London HCAS