Recovery Practitioner

Integrated Care System; Swindon; On-site; GBP 25,000 - 35,000; Full time

Job summary

A mental health support organization in Swindon seeks a Recovery Practitioner to provide essential support to individuals returning from secondary mental health services. The ideal candidate will work closely with NHS teams, deliver outreach services, and help create personalized support plans. Strong communication skills and relevant mental health experience are essential. The role promotes diversity and requires compliance with confidentiality and safeguarding regulations.

Qualifications

• Relevant experience in health or social care and knowledge of mental health interventions.
• Strong communication skills and preferably training in counseling or social work.

Responsibilities

• Support outreach services for people discharged from mental health services.
• Collaborate with care coordinators and deliver personalized support plans.
• Record outcomes and monitor performance metrics.

Skills

Listening skills

Verbal communication

Counseling techniques

Knowledge of mental health conditions

Job description

Join a team with a bold mission at Swindon and Gloucestershire Mind. We are dedicated to reshaping the landscape of mental health and emotional wellbeing in our community. The Recovery Practitioner will play a vital frontline role in providing essential support to individuals recently discharged from the Swindon Recovery Team at Avon & Wiltshire Partnership NHS Trust.

Main duties of the job

Innovation and Empowerment: Channel your passion into providing evidence-based interventions, elevating the mental health and emotional well-being of the people we serve.

Effective Partnerships: Ensure effective and appropriate communication with all individuals, staff, community agencies, and partner organisations.

Expertise and Risk Management: Effectively manage risk and support positive risk-taking. Conduct investigations in line with relevant policies.

• KPIs and Data Excellence: To effectively record and evidence outcomes.

About us

Swindon and Gloucestershire Mind provide advice and support to empower anyone in our local communities experiencing a mental health problem. We campaign to improve services, raise awareness, and promote understanding.

Our Vision: We will not give up until everyone experiencing a mental health problem gets both support and respect. Swindon and Gloucestershire Mind creates services where people are recognised, valued, and supported.

You are joining a committed and skilled team working alongside passionate individuals about mental health care and support.

Our Values:

• Selflessness: We act in the best interests of the people we support.
• Integrity: We are principled in our work.
• Objectivity: We act and decide impartially and fairly, without discrimination or bias.
• Accountability: We take responsibility for our actions and decisions.
• Openness: We work and decide transparently.
• Honesty: We are truthful and reliable.
• Leadership: We model Swindon & Gloucestershire Mind's values and lead by example.

Swindon & Gloucestershire Mind is committed to promoting equality and diversity, ensuring an inclusive environment where diversity is valued and respected. We comply with relevant legislation, including the Equality Act 2010, and follow best practices.

Job responsibilities

• Support the delivery of outreach services related to the Wellbeing Step-down service for people discharged from adult secondary mental health services.
• Work closely with care coordinators and other NHS professionals within the Swindon Recovery team, supporting referrals to the Steps Programme.
• Attend weekly meetings with the NHS Swindon Recovery team to discuss referrals.
• Participate in handover meetings involving care coordinators and referred individuals.
• Deliver outreach appointments according to the STEPS programme timelines.
• Collaborate with individuals to co-create personalized support plans based on their strengths, needs, and priorities.
• Assist individuals in identifying alternative strategies within their plans when challenges arise.
• Provide guidance and encouragement to overcome barriers and explore practical alternatives.
• Offer Step Down appointments, including community outreach, for up to 12 months per person.
• Arrange one-to-one wellbeing appointments and deliver monthly wellbeing support for up to 12 months, ensuring individuals feel confident in their mental health journey.
• Support individuals in creating wellbeing plans aligned with the Five Ways to Wellbeing framework.
• Help foster personal resilience and support the development of recovery plans.
• Identify early opportunities for employment support and provide appropriate assistance.
• Contribute to wider organizational initiatives and undertake additional duties as required.
• Coordinate and attend ward rounds at hospitals to promote services.
• Link with secondary mental health services to promote referral pathways and services.
• Encourage individuals to become Experts By Lived Experience to help shape services.
• Record and evidence outcomes achieved by individuals.
• Meet monthly targets for wellbeing plans and reviews set by the manager.
• Use database systems to monitor performance and provide reports to stakeholders.

Person Specification

Experience

• Relevant experience in health, social care, or voluntary organizations. Knowledge of mental health conditions and recovery interventions such as counselling and community signposting. Understanding of safeguarding policies, GDPR, and confidentiality. Commitment to diversity and equality.
• Strong listening and verbal communication skills. Training in fields like counselling, mediation, advocacy, or social work is preferred.

Disclosure and Barring Service Check

This post is subject to a Disclosure and Barring Service check, in accordance with the Rehabilitation of Offenders Act 1975.