Recovery Navigator - Outreach worker

Recovery Focus; Sheffield; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

27 days’ annual leave

Pension scheme with employer contrib.

Life assurance

Enhanced sick pay & family-friendlyPay

Birthday leave & extra days

Professional qualification reimburse.

24/7 online GP & EAP

Recommend a Friend bonus

Cycle to Work scheme

Blue Light Card discounts

Job summary

Waythrough seeks a dedicated Recovery Navigator – Outreach worker to support adults facing homelessness and related challenges across the city. You will provide outreach-based interventions, help secure accommodation and access to treatment, and collaborate with housing providers and services to deliver coordinated support.

You will engage with individuals with complex needs, conduct assessments, and promote public health approaches while operating within a rolling rota that includes some

Qualifications

• Proven experience engaging effectively with people with complex needs.
• Understanding challenges faced by individuals experiencing homelessness and/or substance use.
• Experience completing service user assessments, including risk assessments.
• Ability to work collaboratively within a multi-agency environment.
• Good IT skills.
• A full driving licence and access to a vehicle.

Responsibilities

• Deliver outreach interventions to individuals rough sleeping or at risk of homelessness.
• Support individuals to access accommodation, treatment, and wider support services.
• Work collaboratively with housing providers, homelessness teams, and partner agencies.
• Promote harm reduction and public health approaches where appropriate.
• Contribute to reducing the impact of multiple disadvantage and improving outcomes for service users.

Skills

Engaging effectively with people with복

Understanding homelessness challenges

Service user assessments

Multi-agency collaboration

Good IT skills

Driving licence & vehicle access

Job description

Recovery Navigator – Outreach worker

Location: Portland House, 243 Shalesmoor, Moorfields, Sheffield S3 8UG

Working Hours: 37 hours per week, Monday to Friday, including 4 hours of weekend work as part of a rolling rota

Contract Type: Permanent

Salary: £25,877.80 - £34,240.03 per annum

Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band.

About Waythrough

Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we’ve created one of the largest mental health and social support charities in England. Every year, we support around 125,000 people through nearly 200 services – and it’s all made possible by our 3,500 brilliant staff and volunteers.

Make a real difference in your community

Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job – it’s a chance to build meaningful relationships and create lasting change.

About the role

We have an exciting opportunity to join our HALT Team (Home at Last), supporting adults who are rough sleeping to access treatment and accommodation across the city. This role is part of a multi‑agency approach, working closely with housing providers, homelessness services, and other professionals to deliver coordinated support. You will be engaging with individuals in the city centre and across wider areas, offering outreach-based interventions to support people experiencing multiple disadvantage. The position involves proactive engagement with individuals who may be facing complex challenges, including homelessness, substance use, and other vulnerabilities. You will work to build trust, provide practical support, and help individuals move towards stable accommodation and access to appropriate treatment services.

As directed by the Project Manager and Lead Practitioner, you will:

• Deliver outreach interventions to individuals rough sleeping or at risk of homelessness
• Support individuals to access accommodation, treatment, and wider support services
• Work collaboratively with housing providers, homelessness teams, and partner agencies
• Promote harm reduction and public health approaches where appropriate
• Contribute to reducing the impact of multiple disadvantage and improving outcomes for service users

Please note, this role includes some weekend work and occasional evening shifts.

About you

• Proven experience of engaging effectively with people with complex needs
• An understanding of the challenges faced by individuals experiencing homelessness and/or substance use
• Experience completing service user assessments, including risk assessments
• Ability to work collaboratively within a multi‑agency environment
• Good IT skills
• A full driving licence and access to a vehicle

What We Offer

We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy a comprehensive benefits package:

• 27 days’ annual leave, rising to 32 after 1 year (plus bank holidays)
• Pension scheme with 4.5% employer contribution, matched up to 6.5%
• Life assurance (3× annual salary)
• Enhanced sick pay and family‑friendly pay
• Birthday leave and the option to buy up to 5 extra days’ annual leave
• Professional fee reimbursement for relevant qualifications
• 24/7 online GP access and Employee Assistance Programme
• Recognition and long service awards via our Way to Go and Aspirations portals
• £500 Recommend a Friend bonus
• Cycle to Work scheme and Credit Union membership
• Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good
• Free will writing service and wellbeing initiatives throughout the year

Inclusion and accessibility

Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support. We have signed up to the Disability Confident Scheme - all applicants are welcome, and adjustments can be made to enable fair participation.

If you need adjustments or support to apply, please email our recruitment team: [e-mail]

Closing Date: 2026-10-19

Waythrough launched in October 2024 following the merger of Humankind and Richmond Fellowship. In April 2026, Aquarius, our former subsidiary partner, merged with Waythrough. Our vision is to break down the barriers that stop people getting the support they need to live a life they value. We tackle poverty and disadvantage in communities, through mental health, drug and alcohol, housing and related support. We have 260 services around England – and nearly 3,500 amazing staff and volunteers who run them. Every year our services support around 130,000 people.