Recovery Navigator (Intensive Outreach)

Integrated Care System; Swindon; On-site; GBP 10,000 - 40,000; Full time

Job summary

A community health organization in Swindon seeks a Recovery Navigator to support individuals with moderate to severe mental health needs. You will help clients achieve personal recovery goals and connect them to community support. This role requires significant experience in mental health services and an understanding of trauma-informed care. The position aims to promote recovery and inclusion through personalized support plans.

Qualifications

• Minimum of two years experience with mental health or complex needs.
• Experience of needs and risk assessments.
• Ability to provide culturally sensitive support.

Responsibilities

• Conduct support conversations to create tailored support plans.
• Deliver culturally sensitive and trauma-informed interventions.
• Support individuals in housing, employment, and mental wellbeing.

Skills

Experience working with mental health needs

Support planning

Communication skills

Trauma-informed care

Job description

As part of the Mental Health and Wellbeing Partnership in Bath and North East Somerset, Swindon and Wiltshire (BSW), Second Step delivers community mental health support in collaboration with Alabar, Missing Link and Nilaari. Together, were transforming mental health services by focusing on trauma-informed, person-centred, and culturally inclusive approaches.The Recovery Navigator role offers either a traditional or peer-based approach, where individuals with lived experience of mental health can provide powerful, hope-inspiring support as part of their role.

Main duties of the job

As a Recovery Navigator, youll work closely with individuals with moderate to severe mental health needs, helping them set and achieve personal recovery goals and connect to meaningful support within their community. Youll collaborate with health professionals, VCSE partners, and other support networks to provide a seamless experience.

About us

Second Step is a leading mental health charity in the Southwest offering housing, support and hope to thousands of people with mental health and other support needs.We aim to inspire hope and deliver change for everybody and every community we work with.

Job responsibilities

Conduct support conversations using tools like DIALOG+ to create tailored, strengths-based support plans.Deliver person-centred, culturally sensitive, and trauma-informed interventions.Use your own lived experience (if applicable) to provide hope and connection.Support individuals with navigation around housing, employment, relationships, and mental wellbeing.Maintain accurate and timely casework, risk assessments, and outcome monitoring.Promote recovery, inclusion, and equity in everything you do.

Person Specification

Experience

• A minimum of two years significant experience working with people with mental health needs, or people with complex needs
• Proven experience of working with people with multiple needs (e.g. mental health, homelessness, alcohol/drug dependency long term conditions)
• Proven experience of carrying out needs and/orrisk assessments and the support planning process
• Experience of working with a number of individuals with competing needs and priorities
• Proven experience of mental health issues and/or services, either as a user, carer or supporter.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.