Recovery Coordinator - Aftercare Practitioner

Waythrough View All Jobs; Peterlee; On-site; GBP 30,000 - 36,000; Full time

Benefits offered by this job

Annual leave 27 days

Pension scheme

Life assurance

Enhanced sick pay

Birthday leave

Buy extra leave

Professional fee reimbursement

24/7 online GP access

Employee Assistance Programme

Recognition and long service awards

Recommend a Friend bonus

Cycle to Work scheme

Blue Light Card discounts

Wellbeing initiatives

Disability confident/adjustments

Job summary

Waythrough is seeking an Aftercare Practitioner to support people in recovery from drug and alcohol use. You will manage your own caseload, develop recovery plans and deliver interventions through one-to-one sessions and group work, both face-to-face and online.

You will work in a compassionate, person-centred manner, building professional relationships with diverse service users, families and partners to ensure holistic, joined-up care and safeguarding.

Qualifications

• NVQ Level 3 in Health and Social Care or equivalent; willingness to work towards this in-post.
• Good communication skills with compassion while maintaining professional boundaries.
• Understanding of recovery-focused support and evidence-based interventions.

Responsibilities

• Manage your own caseload and develop recovery plans.
• Deliver a range of interventions through one-to-one sessions and group work (face-to-face and online).
• Build lasting recovery by establishing trusting relationships with service users.
• Plan personalised support, assessments, recovery plan reviews, risk assessments and safeguarding as required.
• Provide harm reduction advice and maintain safeguarding procedures.
• Collaborate with families, carers and partner organisations for joined-up support.
• Maintain accurate records and contribute to reports and service monitoring.
• Share knowledge with colleagues and contribute to service development.

Skills

Communication skills

Empathy

MS Office

Boundary management

Education

NVQ Level 3 in Health and Social Care

Tools

Microsoft Office

Job description

What you'll be doing

As an Aftercare Practitioner, you'll support people who are in recovery from drug and alcohol use as they work towards maintaining their progress, building resilience and developing the skills and support networks they need for the future. You'll take a person-centred, holistic approach, recognising that recovery is about much more than substance use. From emotional wellbeing and family relationships to social connections and community involvement, you'll help people strengthen their recovery and build a life that feels meaningful to them. Working as part of a supportive, multidisciplinary team, you'll manage your own caseload, develop recovery plans and deliver a range of interventions through one-to-one sessions and group work, both face-to-face and online. You'll also work closely with colleagues, families and partner organisations to ensure people receive joined-up support that reflects their individual needs and goals.

• Supporting lasting recovery: Build trusting relationships with people accessing the service, helping them maintain their progress, develop resilience and work towards their personal goals.
• Planning personalised support: Complete assessments, develop and review recovery plans, and undertake risk assessments and safeguarding plans where required.
• Delivering meaningful interventions: Facilitate recovery groups, provide one-to-one support and use evidence-based approaches to help people make positive changes.
• Working with families and carers: Encourage positive family involvement where appropriate and help reduce the impact of substance use on family life.
• Connecting people with support: Work collaboratively with partner agencies and community organisations to improve access to resources, treatment and recovery opportunities.
• Promoting safety and wellbeing: Provide appropriate harm reduction advice and support, recognising risks and following safeguarding procedures and professional guidance.
• Maintaining accurate records: Keep case management information up to date and contribute to reports, service monitoring and the evaluation of outcomes.
• Working as one team: Share knowledge and expertise with colleagues, contribute to service development and help create an inclusive environment where everyone feels respected and supported.

We're looking for someone who is compassionate, motivated and passionate about helping people sustain their recovery and achieve meaningful change.

You’ll understand that recovery looks different for everyone and be able to build positive, professional relationships with people from a wide range of backgrounds. You’ll communicate with empathy, maintain appropriate boundaries and work collaboratively to find practical solutions to challenges. You’ll ideally bring experience of working with people affected by drug or alcohol use, alongside an understanding of the complex challenges they may face, including mental health, physical health, family relationships and social circumstances.

We're looking for someone who has:

• An NVQ Level 3 in Health and Social Care, or an equivalent qualification, or a willingness to work towards this in post.
• Good communication skills and the ability to engage people with compassion, while maintaining professional boundaries.
• An understanding of recovery-focused support and evidence-based interventions, such as motivational interviewing, brief interventions, psychosocial interventions and cognitive behavioural approaches.
• Experience of working with families and carers.
• Confidence using Microsoft Office and maintaining accurate records.

Experience of assessments, recovery planning, risk management, one-to-one or group interventions, safeguarding and harm reduction would also be beneficial. A relevant qualification in addiction studies, counselling, social work or therapeutic practice would be an advantage.

Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we've created one of the largest mental health and social support charities in England. Every year, we support around 125,000 people through nearly 200 services - and it's all made possible by our 3,500 brilliant staff and volunteers.

What We Offer

We value the people who make a difference every day. Alongside meaningful work, you'll enjoy a comprehensive benefits package:

• 27 days' annual leave, rising to 32 after 1 year (plus bank holidays)
• Pension scheme with 4.5% employer contribution, matched up to 6.5% Life assurance (3× annual salary)
• Enhanced sick pay and family-friendly pay
• Birthday leave and the option to buy up to 5 extra days' annual leave
• Professional fee reimbursement for relevant qualifications
• 24/7 online GP access and Employee Assistance Programme
• Recognition and long service awards via our Way to Go and Aspirations portals
• £500 Recommend a Friend bonus
• Cycle to Work scheme and Credit Union membership
• Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good
• Free will writing service and wellbeing initiatives throughout the year

Inclusion and accessibility Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support. We have signed up to the Disability Confident Scheme - all applicants are welcome, and adjustments can be made to enable fair participation.