Recovery Coordinator

recoveryfocus; South Tyneside; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Annual leave 27–32 days

Pension plan

Life assurance (3× salary)

Enhanced sick pay

Birthday leave

Professional fee reimbursement

24/7 online GP access

Employee assistance programme

Refer a friend bonus

Cycle to Work

Discounts and wellbeing

Will writing service

Wellbeing initiatives

Job summary

Waythrough is recruiting a Recovery Coordinator to deliver collaborative recovery planning and case management for people with substance misuse across all recovery stages. You will manage a caseload, update risk and safeguarding plans, and work within a multi-disciplinary team to support individuals in their recovery journey.

You will lead on psychosocial interventions, collaborate with colleagues, and help reduce harm to families while ensuring safeguarding guidelines are followed.

Qualifications

• Experience applying harm reduction approaches in substance misuse care.
• Ability to develop recovery plans and risk management plans.
• Experience with case management in mental health or substance misuse.

Responsibilities

• Manage a caseload of service users and update risk assessments and safeguarding plans.
• Collaborate with MDT colleagues and document reports for managers and reviews.
• Support family involvement and reduce harm to children and carers where relevant.
• Develop and deliver psychosocial interventions and group/one-to-one programs.
• Identify safeguarding risks and coordinate with safeguarding authorities as needed.
• Support addiction services activities such as drug screening and BBV testing.

Skills

Harm reduction

Recovery planning

Risk management

Caseload management

Job description

Recovery Coordinator - South Tyneside Ault Recovery

Location: Cookson House, South Shields, NE33 1TL

Working Hours: Monday - Friday 9am-5pm

Contract Type: Permanent

Salary: £25,887.80 - £34,240

Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band.

About Waythrough

Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we've created one of the largest mental health and social support charities in England.

Every year, we support around 125,000 people through nearly 200 services - and it's all made possible by our 3,500 brilliant staff and volunteers.

Make a real difference in your community

Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job - it's a chance to build meaningful relationships and create lasting change.

About the Role

As Recovery Coordinator you will work as part of a team to provide collaborative recovery planning and case management to substance misusers (drug and alcohol) across all stages of individuals' recovery journeys, from assessment and engagement through to sustained recovery.

What You'll Do

Effectively manage a caseload of service users, reviewing and updating on-going processes such as risk assessments, risk management plans and safeguarding assessments and plans.

Work closely and collaboratively within the multi-disciplinary team across the service and externally, providing advice and reports/ information to managers and other colleagues, through attendance at reviews, team meetings, supervision and via telephone conversations.

Improve outcomes for children, parents/carers and families of services users by reducing the impact of drug and alcohol related harm on family life and promote positive family involvement in recovery.

Develop and deliver quality programs and packages of work and psychosocial interventions that meet local need across both group work and one to one formats.

Identify and prevent potential harm to service users and others by following local and organisational safeguarding guidelines, including referral to and engagement with relevant safeguarding authorities.

Support delivery of key service functions through actively participating in drug screening, duty work, access to BBV testing and immunisation service provision, community needle exchange services and the ongoing delivery of appropriate, tailored alcohol and drug harm reduction interventions.

To Succeed in This Role, You'll Need:

• Knowledge of harm reduction approaches in relation to substance misuse (where relevant to post)
• Understanding of and ability to implement interventions, including brief interventions MI, PSIs, CBT and ITEP
• Carrying out assessment and recovery planning and risk management plans

What We Offer

• 27 days' annual leave, rising to 32 after 1 year (plus bank holidays)
• Pension scheme with 4.5% employer contribution, matched up to 6.5%
• Life assurance (3× annual salary)
• Enhanced sick pay and family-friendly pay
• Birthday leave and the option to buy up to 5 extra days' annual leave
• Professional fee reimbursement for relevant qualifications
• 24/7 online GP access and Employee Assistance Programme
• Recognition and long service awards via our Way to Go and Aspirations portals
• £500 Recommend a Friend bonus
• Cycle to Work scheme and Credit Union membership
• Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good
• Free will writing service and wellbeing initiatives throughout the year

Inclusion and accessibility

Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support.

We have signed up to the Disability Confident Scheme - all applicants are welcome, and adjustments can be made to enable fair participation.

If you need adjustments or support to apply, please email our recruitment team: [e-mail]

Closing Date: 2026-11-18