Recovery Coordinator

Change Grow Live; Great Yarmouth; On-site; Confidential; Full time

Benefits offered by this job

25 days annual leave + bank holidays

Wellness hour weekly

Contributory pension

Discounts for shopping/cinema/holidays

Training and progression opportunities

Refer-a-Friend scheme

Job summary

Change Grow Live in Great Yarmouth is recruiting a Recovery Coordinator to manage a caseload of service users and deliver recovery-focused interventions. You will work with partner agencies, assess needs, develop recovery plans and coordinate care to support individuals on their recovery journey.

The role requires travel across Norfolk, excellent communication, and the ability to coordinate care in a multi-disciplinary environment. A driving licence is essential.

Qualifications

• Strong understanding of substance misuse issues and experience of working within a similar field.
• Experience of working with groups/pods and managing group dynamics.
• Excellent communicator, both verbal and written with good IT skills.
• Proactive and able to work on own initiative with excellent time management and prioritising skills.
• Good working knowledge of mental health interventions, services, and good practice.
• Supportive team player with strong interpersonal skills to work in partnership with professionals and external stakeholders.
• Ability to manage change prioritising the needs of service users.
• Understand information governance processes and commit to safeguards.
• Seek learning opportunities to broaden professional knowledge and skills.

Responsibilities

• Supporting service users from entry into the service and through their treatment/recovery journey.
• Providing screening, assessment, and recovery planning and onward referral.
• Reducing drug and alcohol-related harm to service users and the wider community.
• Promoting carer, service user and community involvement.
• Providing advocacy for access to partnership services.
• Working with service users to support social reintegration and meaningful living.
• Research, design and prepare materials for groups/pods.
• Deliver structured content within group settings to service users at various stages of recovery.
• Debriefing and evaluations with co-facilitators after groups/pods, reviewing progress and concerns.
• Tailor workshops around service user needs (anger management, sleep disorders, relationships).

Skills

Substance misuse knowledge

Group facilitation

Effective communication

Time management

Mental health awareness

Interpersonal skills

Stakeholder collaboration

Change management

Information governance

Learning mindset

Job description

Change Grow Live is the commissioned substance misuse service for Norfolk, working in partnership with Norfolk Public Health to support individuals, families and communities affected by drugs and alcohol.

We are excited to be recruiting to new roles developed in partnership with Norfolk Adult Social Care.

As a Recovery Coordinator, you will play a key role in delivering recovery-focused interventions, helping people to overcome challenges, reduce harm and achieve their personal goals.

This is a rewarding opportunity to be part of a supportive and inclusive team dedicated to making a positive difference across Norfolk.

Working across one of our Norfolk localities, you will manage a caseload of individuals affected by drug and alcohol use, supporting them to achieve their recovery goals and improve their health and wellbeing.

You will work closely with service users, partner agencies and colleagues to deliver person-centred interventions, undertake comprehensive assessments, develop recovery plans and coordinate care that meets individual needs.

Experience within health, social care, criminal justice or a related field is desirable, but not essential. What is essential is the ability to build positive relationships, manage a varied workload, maintain accurate records and demonstrate a commitment to supporting individuals to achieve meaningful and lasting change.

There will be regular travel in this role, so a vehicle and a full driving licence are essential.

Where

Great Yarmouth

Hours

37.5 per week

Contract Type

Permanent

Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.

About the role

• Supporting service users from point of entry into the service and through their treatment/recovery journey
• Providing screening, assessment, and recovery planning and onward referral
• Reducing drug and alcohol related harm to service users and the wider community
• Promoting carer, service user and community involvement
• Providing advocacy for access to partnership services
• Working with service users to support social (re)integration, enabling them to lead meaningful and purposeful lives promoting recovery, resilience, peer support and self-determination
• Research, design and prepare subject matter and materials for groups / pods.
• Deliver structured content within group settings to service users at various stages of recovery
• Engage with debriefing and evaluations with co-facilitators after groups/pods have taken place, reviewing progress and identifying concerns with service users
• Tailor specific workshops around the needs of the service users, such as anger management, sleep disorders, relationships, etc

About you

• Have a strong understanding of substance misuse issues and experience of working within a similar field
• Experience of working with groups/pods and managing group dynamics, such as conflict or challenging behaviour.
• Be an excellent communicator, both verbal and written with good IT skills
• Proactive and able to work on own initiative with excellent time management and prioritising skills
• Have a good working knowledge of mental health interventions, services, and good practice
• Be a supportive team player with strong interpersonal skills with the ability to work in partnership with a wide range of professionals, agencies, and internal/external stakeholders
• Ability to manage change successfully in a way that prioritises the needs of service users
• Understand the importance of information governance processes and commit to follow and apply all necessary safeguards
• Seek out learning opportunities to improve and broaden your professional knowledge and skills and to contribute and oversee the learning and development of others

What we will give to you

• 25 days of annual leave, plus bank holidays. Additionally, you’ll receive one extra day of annual leave for each year of service during your first five years, therefore you will enjoy 30 days of leave after five years with us.
• Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme
• Contributory pension scheme
• Several benefits incl. discounts for shopping, cinema, holidays, etc.
• A friendly and supportive team
• Training, career development & progression opportunities
• Generous Refer-a-Friend Scheme

Please note This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions.

CGL points 23 to 28 (£28,557.79 - £32,802.41)

N/A - Outside London Weighting Area

16/11/2026

6/11/2026

This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.