Recoveries Account Manager

Source 4; Richmond; On-site; GBP 36,000 - 40,000; Full time

Benefits offered by this job

Pension

Parking

25 days annual leave

Job summary

Source 4 is recruiting a Recoveries Account Manager to oversee a portfolio of 60-90 day arrears cases within a UK asset/ motor finance context. The role focuses on negotiating sustainable repayment plans, reviewing contracts and working with internal teams to minimise risk.

Salary £36,000-£40,000 DOE, full-time in office with some flexibility, and benefits including a pension, parking and 25 days’ annual leave pro rata.

Qualifications

• 2-3 years’ experience in collections, recoveries or bad debt.
• Background in asset finance, leasing or motor finance.
• Strong knowledge of consumer credit and contracts.
• Confident communicator and negotiator.
• Organised and resilient; able to work under pressure.

Responsibilities

• Manage a portfolio of mid-stage arrears cases (60-90 days)
• Negotiate sustainable repayment plans with customers
• Review contracts and assess recovery options
• Liaise with internal teams to support recoveries and minimise risk
• Identify and manage vulnerable customers in line with compliance requirements

Skills

Collections experience

Negotiation

Communication

Organisational skills

Resilience under pressure

Job description

Recoveries Account Manager

Salary £36,000-£40,000 DOE

Hours of work 9am-5pm

We’re recruiting on behalf of a well-established Business Finance Provider supporting a wide range of UK sectors, including technology, transport, construction and medical.

This role focuses on 60-90 day arrears collections and would suit someone with strong experience in asset finance or motor finance recoveries.

The Role

• Manage a portfolio of mid-stage arrears cases (60-90 days)
• Negotiate sustainable repayment plans with customers
• Review contracts and assess recovery options
• Liaise with internal teams to support recoveries and minimise risk
• Identify and manage vulnerable customers in line with compliance requirements

About You

• 2-3 years’ experience in collections, recoveries or bad debt
• Background in asset finance, leasing or motor finance
• Strong knowledge of consumer credit and contracts
• Confident communicator and negotiator
• Organised, resilient and able to work under pressure

Working Pattern & Benefits

• Full-time in office for first 2 months, then minimum 2 days per week in office (subject to performance)
• Pension
• Parking available
• 25 days’ annual leave (pro rata)

Source4 are an equal opportunities employer and complies with all relevant UK legislation.

If you are successful in your application, you will be required to attend a full registration with one of our Consultants which will involve you providing a current passport, any relevant visas, a proof of address and completing relevant tests and a full competency based interview