Records Manager

Owen Reed; London; On-site; GBP 40,000 - 55,000; Full time

Job summary

A top law firm in London is seeking an experienced Records Manager to oversee daily records management, archiving, and retrieval tasks. The ideal candidate will have a minimum of two years’ experience in a law firm records or archiving role, along with a strong understanding of GDPR regulations and excellent communication skills. This role ensures high customer service standards and attention to detail, making it essential for maintaining the firm's records service.

Qualifications

• Minimum two years’ experience in a records/archiving role within a law firm.
• Good understanding of GDPR regulations; experience with destruction projects is preferable.
• High standards of customer service.

Responsibilities

• Managing the records function daily and escalating issues.
• Archiving, retrieving, and returning deeds and wills.
• Conducting inductions for new joiners.

Skills

Records management

Understanding of GDPR regulations

Communication skills

Time management skills

Attention to detail

Job description

Owen Reed is looking to recruit an experienced Records Manager for a top law firm in London.

Responsibilities of Records Manager include:

1. Managing the records function daily, escalating issues to the Facilities Manager as appropriate.
2. Archiving, retrieving, and returning deeds and wills as required.
3. Retrieving and returning files as needed.
4. Handling archiving queries promptly and accurately via email and Teams.
5. Providing clear instructions to our archiving storage company to ensure collections and deliveries are prompt and complete.
6. Conducting inductions for new joiners on our records service and procedures.
7. Providing monthly workload and activity reports, with recommendations for additional resources if necessary.
8. Assisting the Head of Business Services with annual reviews of archiving and destruction policies, updating processes as needed.
9. Supporting ongoing electronic and hard copy destruction projects.

Title: Records Manager

Department: Records

Reporting to: Head of Business Services

Person Specification:

• Minimum two years’ experience in a records/archiving role within a law firm.
• Good understanding of GDPR regulations; experience with destruction projects is preferable.
• Excellent communication and time management skills.
• High standards of customer service and attention to detail.