Records Management Assistant

We Manage Jobs(WMJobs); Hereford; On-site; GBP 24,000 - 26,000; Full time

Job summary

An exciting opportunity for a Records Management Assistant within Herefordshire Council. This permanent role involves supporting administrative tasks and ensuring efficient management of records, with opportunities for career development in records management. Ideal for those interested in the field, offering benefits like annual leave, pension scheme, and flexible working options.

Benefits

Local Government Pension Scheme (LGPS)

31 days’ annual leave plus bank holidays

Flexible working options

24/7 Employee Assistance Programme

Payment of professional membership fees

Access to retail and leisure benefits

Qualifications

• Good communication skills required.
• Understanding of handling confidential information is essential.
• Ability to meet deadlines and prioritize tasks effectively.

Responsibilities

• Support the smooth running of the Records Management service.
• Assist with retrieving records, preparing files for scanning, and facilitating audits.
• Support the Information Governance team with information requests.

Skills

Communication

Confidentiality

Time management

Job description

About The Role

Contract: Permanent

Salary: £24,404 - £25,183

Hours: 37

Location: Hereford

Closing Date: 10/08/2025

Interview Date: 18/08/2025

An exciting permanent opportunity has arisen within our Records Management service for a Records Management Assistant.

In this position, you will join a small, friendly team and support the smooth running of the service by undertaking various administrative tasks. Working with the Assistant Records Manager, you will help provide a high-quality, efficient records management service to teams across Herefordshire Council, including retrieving paper records from storage, preparing files for scanning, and assisting with audits. You will also support the wider Information Governance team, including facilitating access to files and preparing files for information requests.

If you are interested in developing a career in records management, this role offers a great starting point. Prior administrative experience is beneficial but not essential. We seek someone with good communication skills, an understanding of handling confidential information, and the ability to meet deadlines, plan workloads, and prioritize tasks effectively.

If you meet these criteria, we would love to hear from you.

Benefits of working for Herefordshire Council:

• Pension: Enrolment in the Local Government Pension Scheme (LGPS)
• Generous Annual Leave: 31 days’ annual leave (pro-rata) plus bank holidays, with the option to purchase an additional 10 days per year
• Flexible working: Flexi-time, job-share, part-time hours, and some home working options
• Employee Assistance Programme: 24/7 support and counselling
• Payment of professional membership fees
• Perks: Access to retail, leisure, holiday, and health benefits, including savings, cashback, and discounts

We welcome applicants regardless of personal characteristics or social identity. Flexible working requests and reasonable adjustments will be considered.

The following candidates will be interviewed if they meet the essential criteria:

• Individuals indicating they have a disability (part of our commitment to the “Disability Confident” scheme)
• Individuals indicating they serve or have served in the Armed Forces or are family members (supporting the Armed Forces Covenant)
• Herefordshire care leavers indicating this in their supporting statement (supporting young people leaving care)

Please refer to the Job Description and Person Specification for more details. To apply, submit your CV and complete the supporting statement within the application form, referencing the job description and person specification, and explaining how you meet the role’s requirements.

The Council plan outlines our contribution to a better Herefordshire. For more information, see the Herefordshire Council Plan 2024-28.