Records Management Assistant

Medirest Signature; Hereford; On-site; GBP 24,000 - 26,000; Full time

Job summary

An exciting opportunity for a Records Management Assistant at a leading council service in Hereford. You will support the efficient running of records management, assist with audits, and help provide high-quality information governance services. This role is ideal for those seeking a career in records management, with opportunities to develop skills in a collaborative setting.

Benefits

Pension Scheme Enrolment in LGPS

31 days annual leave plus bank holidays

Flexible working arrangements

Employee Assistance Programme

Payment of professional membership fees

Pick your perks - savings and discounts

Qualifications

• Good communication skills and an understanding of handling confidential information.
• Ability to work to deadlines and prioritize tasks.

Responsibilities

• Support the smooth running of records management service by undertaking administrative tasks.
• Assist with retrieval of paper records, preparing files for scanning, and aiding with audits.

Skills

Communication

Confidential information handling

Time management

Job description

About The Role
Contract: Permanent
Salary: £24,404 - £25,183
Hours: 37
Location: Hereford
Closing Date: 10/08/2025
Interview Date:18/08/2025

An exciting permanent opportunity has arisen within our Records Management service for a Records Management Assistant.
In this new position, you’ll be joining a small, friendly team and supporting the smooth running of the service by undertaking a variety of administrative tasks. Working collaboratively with the Assistant Records Manager you’ll be helping to provide a high quality and efficient records management service to teams across Herefordshire Council, including assisting with retrieval of paper records from storage, preparing files for scanning and helping with audits. You’ll also be supporting the work of the wider Information Governance team including helping with timely access to files and preparation of files for information requests.
If you’re interested in developing a career in records management this role would be a great starting point. Prior experience of working in administration would stand you in good stead but is not essential. We are looking for someone with good communication skills, an understanding of handling confidential information, and the ability to work to deadlines and plan your own workload and prioritise tasks accordingly.
If you feel you meet the above criteria, we’d love to hear from you.
Benefits of working for Herefordshire Council:
A competitive salary, generous holiday entitlement, and access to our contributory pension andstaff benefits scheme, which includes:

• PensionScheme Enrolment in the Local Government (LGPS)
• Generous Annual Leave:31 days’ annual leave (pro rata) plus bank holidays. You can also purchase an additional 10 days per annum
• Flexible working:flexi-time, job-share, part-time hours and, in some instances, home working
• Employee Assistance Programme:24/7 access to support and counselling
• Payment ofprofessional membership fees
• Pick your perks– our benefits include access to a range of retail, leisure, holiday and health benefits. This includes savings, cash back and discounts.

We welcome applicants whatever their personal characteristics or social identity. All requests for flexible working arrangements and reasonable adjustments will be considered.
The following candidates will be interviewed if they meet the essential criteria for the post they are applying for:

• Those who indicate that they have a disability. This is part of our commitment to the “Disability Confident” scheme;
• Those who indicate in their supported statement that they serve in the Armed Forces, whether Regular or Reserve, those who have served in the past, or their families. This is part of our pledge to support the Armed Forces Covenant;
• Those who indicate in their supporting statement that they are a Herefordshire care leaver. This is part of our commitment to supportingyoung people leaving our care.

Please refer to the Job Description and Person Specification for more details of this role.
To apply, please submit your CV and complete thesupporting statement within the application form, referring to the job description & person specification, detailing how you meet the specific requirements of the role.
The Council plan sets out how we will make our contribution to achieving a better and more successful Herefordshire, please see the link below to find out more:
Herefordshire Council Plan 2024-28