Recognition & Benefits Assistant - 12 Month Maternity Cover

Medirest Signature; London; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A leading UK train operator is seeking a Recognition and Benefits Assistant to enhance HR processes at their London Head Office. This role involves managing reward schemes and benefits. Ideal candidates will have strong communication, IT, and administrative skills. Join a supportive team committed to employee satisfaction with a hybrid working model. Salary pending review for 2025.

Benefits

Final salary pension

24 days annual leave plus bank holidays

Free rail travel

Qualifications

• Good working knowledge of IT systems including Word and Excel.
• Excellent communication skills and ability to engage with all levels.
• Extensive administration experience with report preparation.

Responsibilities

• Manage and streamline HR recognition program administration.
• Administer Company reward schemes ensuring compliance.
• Organize award ceremonies for long service and retirements.

Skills

Communication skills

IT systems knowledge

Administration experience

Organizational skills

Interpersonal skills

Job description

Are you looking for a career where you can make a real difference in people's day.

We are seeking a Recognition and Benefits Assistant to join our team based from our Head Office in London Bridge.

This role includes travelling to other Southeastern sites across the network as required and has hybrid working with the option to work up to 2 days a week at home based on business needs.

2025 is the 200th anniversary of the first-ever passenger rail journey , so we're celebrating our proud history and our bright future.

Can you move people? Apply now. What you'll do

Reporting to the Recognition and Benefits Manager, your role will be to manage and streamline the administration processes of the HR recognition programs, employee benefits and any other related processes.

Duties will include, but not be limited to:

• Administering the Company's reward schemes, ensuring vouchers are stored, issued and recorded in accordance with Company procedures and all nominations are followed through to conclusion to enable employees to be rewarded in a timely manner.
• Assisting with the organisation of award ceremonies for long service, retirements and reward schemes including preparation of all speech material and gifts.
• Undertaking the administration of any new company benefits schemes that are available to eligible employees.
• Being responsible for the running and administration of the flexible benefit scheme, ensuring new entrants receive relevant information and providing advice and application information on taking up the scheme to all eligible Managers.
• Informing payroll of pay adjustments and outstanding balance for leavers
• Undertaking administration for private medical insurance for all eligible Managers, providing general advice.
• Ensuring the timely submittance of information relating to all benefits administered through the Compensation & Benefits function for taxation purposes.
• Managing the interface between the Company and Rail Staff Travel to ensure service levels are maintained and providing up to date information on new entrants, leavers, transfers and change of address.
• Liaising with other TOCs over reciprocal travel arrangements and seeking to begin relations where necessary.
• Being responsible for all Duty travel on the company and other TOC services, maintaining travel document stocks to the appropriate level and ensuring records are up to date and auditable.
• Taking appropriate action with any travel irregularities which are identified and reporting to the relevant individuals.
• Supporting and providing cover for the Recognition and Benefits Manager as required.

The experience you'll need

To be considered for this role we recommend you demonstrate the below in your application;

• A good working knowledge of IT systems to include Word and Excel
• Excellent communication skills and the ability to get on with people at all levels
• Extensive administration experience including preparing reports and excellent record keeping skills
• Have strong interpersonal and communication skills both written and verbal
• Be highly organised and able to work well under pressure
• Have a flexible and co-operative approach to work
• As part of a small, close-knit team, we're looking for someone who is flexible in their approach, proactive, and happy take on a task wherever needed.

PLEASE NOTE THAT THE SALARY FOR THIS ROLE IS PENDING A PAY REWARD FOR 2025. ONCE THIS HAS BEEN CONFIRMED, THE SALARY FOR THIS ROLE WILL INCREASE IN LINE WITH THE AGREED PERCENTAGE.

As proud members of the Armed Forces Covenant and Disability Confident Scheme, we will offer you an interview if you apply under these schemes and meet the minimum criteria for the role. Find out more here .

Other things to know

• This vacancy may close early if we receive a large number of applications. So, make sure you get yours in early.
• All offers of employment are subject to satisfactory references, a right to work verification, a basic criminal record check, and a pre-employment medical assessment. Work visa sponsorship isn't available for this role.
• If you applied but weren't successful in getting a similar role at Southeastern, please wait six months before applying again.

Find out more about our recruitment process and get tips to help you apply .

What you'll get in return

Along with your salary, the rewards you'll get include:

• a final salary pension
• 24 days annual leave allowance (plus bank holidays)
• free rail travel across our networks.

Meaning you can feel secure in your career as well as fulfilled by your work. Click here to see our full range of amazing benefits .

A bit about Southeastern

We're one of Britain's busiest train operators, serving London, Kent and parts of East Sussex. We run over 1,700 trains a day, carrying more than 500,000 passengers and serving 180 stations.

However, working on our railway is more than getting passengers from A to B. It's about all the little moments that make a difference to their journey.

It's also about making our railway a great place to work. With a team that represents the communities we serve. This is a journey we're fully committed to and we're proud to have been named a Great Place to Work' at the 2023 National Rail Awards and endorsed as a WORK180 Employer for Women.

Our ways of working are what we expect of everyone at Southeastern. They are powerful. Tiny moments, every day, from every one of us, add up to massive, positive change. Improving how it feels to work here and how it feels to travel with us.

At the heart of everything we do, our Safeguarding Team works to keep our customers, colleagues, and the public safe by improving safeguarding measures and knowledge making sure everyone gets home safe, every day.

Learn more about our railway .