Receptionists

Gedling Borough Council; Arnold; On-site; GBP 8,000 - 11,000; Part time

Benefits offered by this job

Pension scheme

Employee assistance programme

Gym membership discount

Holiday entitlement

Job summary

Gedling Borough Council is seeking a part-time receptionist to support the leisure centre operations. The role covers front-of-house duties, taking bookings, signing members in, selling memberships, and enrolling learners onto the Swim Scheme.

The successful candidate will have strong customer service skills, experience dealing with the public, and familiarity with Leisure IT software. Benefits include holiday entitlement and pension provisions.

Qualifications

• Good level of customer service.
• Experience dealing with members of the public.
• Confident in using Leisure IT software.

Responsibilities

• Take bookings and sign members into the building.
• Sell DNA Fitness Memberships and enroll learners onto Swim Scheme.
• Prospect potential new members and respond to enquiries.
• Handle centre administration tasks behind the scenes.

Skills

Customer service

Public interaction

Booking systems familiarity

Tools

Leisure IT software

Job description

The successful candidate will work 17 hours per week as follows:

• Monday 14.15 - 21.30
• Sunday 07.30 - 17.15

Our Receptionists play an essential role in the day-to-day running of the leisure centre. They are responsible for all front of house duties including taking bookings and signing members into the building, as well as selling DNA Fitness Memberships and enrolling learners onto our extremely popular Swim Scheme. Our reception team also work behind the scenes to prospect potential new members, deal with enquires and centre administration.

Candidates must have a good level of customer service, have experience in dealing with members of the public and be confident in using Leisure related IT software.

We offer excellent working conditions including a generous holiday entitlement, a comprehensive pension scheme and access to an Employee Assistance Programme, providing advice on a range of issues including financial and legal matters, and offering discounts on purchases from numerous retail outlets. We also offer employees significantly reduced gym membership at Gedling's Leisure Centres.