Receptionist - Welcome Treatment Centre

Integrated Care System; Sutton-in-Ashfield; On-site; GBP 19,000 - 23,000; Full time

Job summary

An NHS Foundation Trust is seeking a passionate Receptionist for their Welcome Treatment Centre. The successful candidate will provide vital support by ensuring smooth operations, managing patient interactions, and maintaining effective communication. The ideal candidate should possess strong customer service skills and previous clerical experience, particularly in healthcare settings.

Qualifications

• Legible handwriting and filing skills.
• Previous customer care and clerical experience.
• NHS experience preferred.

Responsibilities

• Provide administrative and customer service support.
• Act as the first point of contact for patients.
• Handle sensitive patient information.

Skills

Basic keyboard skills

Organisational skills

Customer service

Education

Good standard of general education

Job description

Go back Sherwood Forest Hospitals NHS Foundation Trust

Receptionist - Welcome Treatment Centre

The closing date is 14 August 2025

Are you ready to make a meaningful impact as a Receptionist at our Welcome Treatment Centre, where we provide exceptional care and treatments for patients with Haematological and Oncological disorders?

We are on the lookout for enthusiastic, highly motivated individuals to join our dedicated team as a Receptionist. If you are passionate about helping others, have a warm and friendly demeanor, and are committed to providing the highest level of support to both patients and staff, we want to hear from you.

As a Receptionist at the Welcome Treatment Centre, you will play an integral role in ensuring the smooth operation of the ward by providing vital administrative and customer service support. You will act as the first point of contact for our patients, their families, and healthcare professionals, making a significant impact on their experience at the treatment centre.

Your responsibilities will involve handling sensitive patient information, assisting with the preparation of case notes, ensuring effective communication between departments and offering a welcoming atmosphere for patients who are receiving care for haematological and oncological disorders.

Main duties of the job

Please see the job overview and main duties of the job for a detailed job description and main responsibilities.

About us

We are an award-winning NHS Foundation Trust working alongside health and social care colleagues across the county to provide acute and community healthcare services to more than 420,000 people across Mansfield, Ashfield, Newark and Sherwood, and parts of Derbyshire and Lincolnshire.

We put the patient at the heart of everything that we do and it is our aim to make sure that every patient is treated as we would want a member of our own family to be treated. At the same time, we expect our staff to be caring, kind and courteous to each other and to look out for each other. We believe that we are truly a clinically-led organisation.

We are proud that our Trust colleagues have voted us the best acute Trust to work for in the East Midlands for seven years running in the National NHS Staff Survey, while the Care Quality Commission has rated our Trust as 'outstanding' for care and our King's Mill Hospital as the only 'outstanding' NHS-run hospital in the East Midlands.

Not all of our roles are eligible for sponsorship to find out which roles are eligible for sponsorship please refer to the shortage occupation list found here:

Skilled Worker visa: eligible healthcare and education jobs - GOV.UK

Home Office guidance has changed as of the 9th April, anyone that requires switching visa type may not be eligible for sponsorship even if the role is on the shortage occupation list.

Job responsibilities

Please see the job overview and main duties of the job for a detailed job description and main responsibilities.

Person Specification

Knowledge requirements

• Basic keyboard skills
• Working knowledge of PAS and the NHS in general
• Ordering processes
• Knowledge of 18 week pathway Computer skills

Qualifications- Academic/ Craft/ Professional

• Good standard of general education
• Legible handwriting and filing skills

Experience

• Previous customer care and clerical experience
• NHS experience
• Previous experience of working with people
• Organisational skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Sherwood Forest Hospitals NHS Foundation Trust