Receptionist- weekends

Bupa; West Midlands Combined Authority; On-site; GBP 10,000 - 40,000; Part time

Job summary

A healthcare provider is seeking a Weekend Receptionist for their care home in Solihull. You will welcome visitors, manage inquiries, and support the home team. Strong customer service and organizational skills are required. Benefits include free healthcare access, generous holiday allowance, and more.

Benefits

Free healthcare access

28 days holiday

Sick pay scheme

Free meal on every shift

Gym discounts

Qualifications

• Experience working as a Receptionist.
• Ability to manage inquiries efficiently.
• Dedication to providing excellent customer service.

Responsibilities

• Act as the first point of contact for visitors.
• Manage new enquiries and provide advice.
• Support clerical duties for Home Manager.

Skills

Customer service

Organizational skills

Friendly demeanor

Communication skills

Relationship building

Job description

Receptionist - weekends

Ardenlea Court Care Home, Solihull B91 2AF

£12.25 per hour

Permanent 12 hours per week Saturday and Sundays only

We make health happen

Here at Bupa, we support those when they need it the most. Our care homes are dedicated to delivering person-centred care, supporting independence, and honouring choice to help our residents live their best lives.

Add section here about the home and the role (bring it to life and sell the idea of working in this home)

You’ll Help Us Make Health Happen By

• Acting as the first point of contact for all visitors to the home
• Managing new enquiries
• Providing advice and support both face to face and over the phone
• Conducting show-arounds within the care home
• Supporting the Home Manager and Administrator with clerical duties such as maintaining paperwork and filing
• Dealing with enquiries promptly and ensuring daily and weekly tasks are completed

Key Skills / Qualifications Needed For This Role

You’ve worked as a Receptionist before with experience in providing excellent customer service. You’ll have a friendly manner both face to face and over the phone. You’re approachable, organized, and capable of building strong relationships with residents, their families, and internal teams. You’re dedicated and efficient, with a caring attitude that underpins everything you do—making a real difference to people’s lives.

Benefits

Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme, covering mental, physical, financial, social, and environmental wellbeing. We support flexible working and offer a range of family-friendly benefits.

Joining Bupa in this role, you will receive the following benefits and more:

• My Healthcare - Free access to 24/7 support, advice, and treatment for various health issues, including remote GP appointments, physiotherapy, and mental health support
• Annual allowance redeemable against Bupa healthcare products (~£350)
• Wagestream - Early access to up to 40% of earned wages within minutes
• 28 days holiday
• Sick pay scheme for frontline teams, supplementing statutory sick pay
• Long service rewards, including extra holidays and money
• Free meal on every shift
• Interest-free annual travel loan for public transport season tickets
• Bupa pension plans
• Parental leave schemes for adoption, birth, and co-parenting
• Menopause Plan for women’s health support
• Discounts at gyms and fitness facilities across the UK

Why Bupa?

We’re a health insurer and provider focused on helping people live longer, healthier, happier lives. Without shareholders, our customers are our priority. We promote diversity and encourage applications from all backgrounds. Bupa is a Level 2 Disability Confident Employer, offering fair treatment and reasonable adjustments during recruitment.

Location Status

On site

Salary Amount

£12.25

Unposting Date

Ongoing

Care Home Postcode

B91 2AF

Job

Administration

Disqualification questions

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