Receptionist - The London EDITION

TN United Kingdom; London; On-site; GBP 22,000 - 28,000; Full time

Job summary

An established industry player is seeking a passionate Receptionist to join their Front Office team in London. This role is crucial for creating memorable guest experiences, where service is delivered from the heart. As the main point of contact, you will check guests in and out, process payments, and collaborate with various departments to ensure a seamless experience. With a focus on sophisticated and personalized service, this position offers unlimited career opportunities and a supportive work environment. If you are dedicated to excellence and thrive in a dynamic setting, this could be your ideal job.

Benefits

28 Holiday days (including bank holidays)

Free meals during shifts

Taxi allowance up to £20

Discounted accommodation

Discounted food & drink

Wellness and mental health programmes

World class training and development

Employee recognition programmes

Internal transfer and promotion opportunities

Eye test vouchers

Qualifications

• Prior experience as a hotel receptionist is preferred.
• Understanding of guest experience impact is essential.

Responsibilities

• Check guests in and out of the hotel.
• Process payments and respond to guest requests.

Skills

Customer Service

Communication Skills

Teamwork

Problem Solving

Education

High School Diploma

Hospitality Management Degree

Job description

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Receptionist - The London EDITION, London

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Client:

Location:

London, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

4f3f92d36278

Job Views:

4

Posted:

05.05.2025

Expiry Date:

19.06.2025

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Job Description:

The London EDITION is looking for its next Receptionist!

Would you like a job that gives you…

• 28 Holiday days (including bank holidays)
• Food in shift – Meal on us!
• Late evening/Early morning taxi allowance up to £20
• Discounted accommodation in over 9,000 hotels all over the world. Yes, 9,000!
• Discounted food & drink in all our restaurants and bars
• Discounts for your friends and family
• £5 breakfast when staying in most of our European hotels
• Wellness and mental health programmes
• World class training and development
• Unlimited career opportunities (internationally and locally)
• Half price cinema tickets
• Specially curated discounts in thousands of shops
• Eye test vouchers and contributions towards glasses
• 24-hour employee assistance helpline
• Instant employee recognition
• Employee of the month nominations with generous prizes
• Internal transfer and promotion opportunities
• In-house training and development team with a strong focus on career progression and personal growth
• …and much more

Are you looking for a place to work that inspires you, challenges you and makes you proud to come to work? A place where service comes from the heart, not from a handbook? A place that delivers a never-ending theatrical performance that continuously delights and enchants each and every one of our guests?

We are looking for a passionate, dedicated and service-oriented Receptionist to join our Front Office team. In this role you will be a fundamental member of the front office team in the hotel, working with the Front Office, Kitchen, Bars, Room Service and Security to ensure our guests feel cared for during the night.

As Receptionist you will:

• Be our guests’ main point of contact
• Be responsible for checking guests in and out of the hotel
• Process payments
• Respond to guest requests and queries
• Work closely with other departments to ensure a seamless guest experience

Our most successful Receptionist is someone who:

• Has prior experience as a hotel receptionist, luxury experience considered a plus.
• Understands the impact of their job in the overall guest experience
• Is a team player
• Takes pride in delivering sophisticated, personalised service

If this sounds like the perfect place for you, apply to be our next Receptionist today!

EDITION is an equal opportunity employer.We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.We are committed to non-discrimination onanyprotectedbasis, such as disability and veteran status, or any other basis covered under applicable law.