Receptionist - Temporary Christmas and New Year - Newport

Vets Now; West Midlands; On-site; GBP 10,000 - 40,000; Part time

Job summary

A leading emergency pet care provider in West Midlands is looking for a temporary Vet Receptionist to support their busy clinics over the Christmas and New Year period. Responsibilities include answering calls, arranging consultations, and tracking admissions. Applicants should be resilient, empathetic, and detail-oriented, with a passion for animal care. This role offers £17ph plus a £250 completion bonus for completing all shifts.

Benefits

Completion bonus of £250

Experience in a supportive team environment

Qualifications

• Experience in a veterinary or animal care environment is preferred.
• Resilient and caring when dealing with distressed clients.
• Detail-oriented and able to handle high-pressure situations.

Responsibilities

• Answering calls and arranging emergency consultations.
• Tracking admissions and discharges of pets.
• Communicating with the nursing team and clients effectively.

Skills

Resilience

Empathy

Attention to detail

Articulate communication

Ability to prioritize tasks

Multitasking

Job description

Temporary Christmas and New Year Vet Receptionist £17ph plus £250 completion bonus

Vets Now are the UK's leading provider of emergency pet care, providing a trusted veterinary service within our out-of-hours clinics. Our Receptionists are the first point of contact when a client calls or arrives at a clinic. Over Christmas and New Year our emergency clinics are particularly busy requiring additional support for emergency cases. This is a great opportunity to earn an additional income for four shifts over the Christmas period.

Rota pattern

• Monday 22nd December 2025 Induction shift from 19:00 to 23:00
• Option 1 Shift: 08:00 to 16:00
• Thursday 25th December 2025
• Friday 26th December 2025
• Thursday 1st January 2026
• Option 2 Shift: 15:00 to 23:00
• Thursday 25th December 2025
• Friday 26th December 2025
• Thursday 1st January 2026

Roles And Responsibilities

• Answering calls
• Arranging emergency consultations
• Tracking admissions and discharges
• You will be responsible for communicating clearly with our nursing team and clients keeping everybody updated and informed.

You Will Be

• Resilient, caring and empathetic particularly when working with clients who may be distressed or anxious
• Detail orientated with the ability to work well under pressure
• Articulate with the ability to prioritise and multitask
• Passionate about animal care with the drive to work in a busy emergency vet clinic over the Christmas and New Year period

To qualify for the £250 completion bonus, you must complete all four shifts.