Receptionist / Team Administrator | Birmingham and Solihull Mental Health NHS Foundation Trust

Birmingham and Solihull Mental Health NHS Foundation Trust; Birmingham; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading healthcare provider in Birmingham seeks an individual to provide comprehensive front of house support for a busy community mental health team. The position requires serving as the first point of contact, managing calls, and greeting visitors. Ideal candidates will have experience in administrative roles and possess strong communication skills. Join a compassionate team dedicated to mental health well-being.

Qualifications

• Experience in a front of house or administrative role is essential.
• Ability to communicate effectively with diverse populations.
• Proficiency in managing calls and greeting visitors.

Responsibilities

• Serve as the first point of contact, answering calls and greeting visitors.
• Direct staff and liaise with clinical and administrative teams daily.

Job description

Overview

To provide comprehensive front of house cover to a busy community mental health team and to be part of the administrative team for the community mental health clinicians.

Responsibilities

To be first point of contact for the team, including answering calls into the hub, meeting and greeting visitors, directing staff, liaising with clinical team members and administrative staff on a daily basis.

About Us

Welcome to Birmingham and Solihold Mental Health NHS Foundation Trust. Our 4000 clinical and support staff help us to improve mental health wellbeing and meet the needs of the 70,000 people we serve each year. We provide a range of mental healthcare services across Birmingham and Solihull, as well as specialised services nationally. We also offer medical, nursing and psychology training and are proud of our international reputation for both research and innovation.

Our population is culturally diverse, characterised in places by high levels of deprivation which create an increasing demand for our services and a necessity for us to make sure everyone can access the help they need. We are a team of compassionate, inclusive and committed people working together to provide excellent care to support our community. If you are looking for a place to belong, where you can make a real difference to people’s lives, join our team where our warm welcome is waiting for you.

How to Apply

Please refer to the attached job description and person specification to view the full details for this opportunity at Birmingham Women’s and Children’s NHS Foundation Trust.

When completing your application, please ensure you have evidenced how you meet the job description and person specification to include transferable experience, qualifications, skills along with professional registration details (if applicable).

Application Timeline & Sponsorship

We highly recommend you submit your application as soon as possible, this post may close earlier than the indicated closing date if a sufficient number of applications are received.

We are unable to support applications from job seekers who require sponsorship to work the United Kingdom (UK).

Closing Date

This advert closes on Thursday 2 Oct 2025