Receptionist Support

Pertemps; Dudley; On-site; Full time

Job summary

A leading company in the automotive sector is seeking a highly organized Receptionist Support to enhance customer service operations. This role will involve handling customer communications, data management, and various clerical duties to maintain smooth operations within a busy car dealership environment. Flexible working hours allow for a balanced work-life experience.

Qualifications

• Experience with ADP or Keyloop systems.
• Strong attention to detail and accuracy.
• Prior experience in a dealership or automotive environment is desirable.

Responsibilities

• Executing outbound calls to provide updates to customers.
• Creating and updating customer profiles and managing email inbox.
• Carrying out general clerical tasks such as scanning and data entry.

Skills

Attention to detail

Multitasking

Professional phone manner

Tools

ADP

Keyloop

Job description

Role:Receptionist support (Car-Dealership)
Location:Dudley
Hourly Rate: £12.21phHours of Work:Flexible hours - Monday to Friday- between 8am and 5.30pm

Are you a highly organised individual with experience working in a car-dealership? We are looking for a motivated Admin/ Clerical/ receptionist support team member to joing our client.

In this role you will play a vital part in keeping our customer service and internal operations running smoothly. While many of the tasks are repetitive and routing, they are crucial to our day-to-day success.

Key Responsibilities:

• Outbound calls to customers providing an update on orders.
• Creating and updating customer profileson ADP/ Keyloop - inputting data from customer emails and voicemail messages.
• Monitoring and managing email inbox and internal messaging systems.
• Sending regular updates to customer about the status of parts orders and deliveries.
• Supporting the CRM team by helping to clear backlog work, enter data, and maintain accurate records.
• Carrying out general clerical and receptionist duties such as; scanning, data entry, and filing.

Successful candidates will have;

• Experience using ADP or Keyloop systems (Essential)
• Comfortable working with repetitive or mundane administrative tasks - completing them with care and consistency.
• Confident and professional phone manner.
• Strong attention to detail, and accurcy when handling customer information.
• Abilitiy to multitask while remaining calm and organised under pressure.
• Prior expeirence in a dealership or automotive environment (desirable)

Flexible hours of work but must be withing the hours of 8am and 5.30pm (Monday to Friday)

Please click 'Apply' now.